Brandon Honda

Can't wait to go back! We had a wonderful experience with everyone we dealt with here at Brandon Honda. Our advisors, especially Jennifer Poindexter, we so amazing. It's all We had a wonderful experience with everyone we dealt with here at Brandon Honda. Our advisors, especially Jennifer Poindexter, we so amazing. It's all the little things that made us wanting to definitely come back. Dealing with my warranty company wasn't easy, but she was patient and handled it like the pro she is, Thanks Jen! The cafe even made us want come just to eat. We got the chicken taco salad and its was huge for the price, and it tasted amazing. Thanks to everyone, even the cleaning lady, who we had a fun conversation with. It all made for a great memory More

Thanks Kat! My wife and I had a great experience with Kat, who helped us purchase a new Passport this past Sunday. I was driving a 2006 Ridgeline I bought from B My wife and I had a great experience with Kat, who helped us purchase a new Passport this past Sunday. I was driving a 2006 Ridgeline I bought from Brandon Honda almost 13 years ago and was unsure what I wanted. We actually had an appointment at another manufacturer's dealership but the experience was poor, so we left and decided to stop and drive the new Ridgeline. Kat greeted us right away, was friendly, personable and took her time with us. Not knowing exactly what we were looking for I know can be frustrating for the sales person, but Kat did a great job asking the right questions and offered the Passport as an option to consider along with the Ridgeline. We drove the new Ridgeline, (which I didn't like as much as the one I already owned) and then Kat found a Passport that had exactly what we were looking for (and didn't know it). She was patient as we worked to find the right deal for us and the dealership and stayed late on Sunday to deliver our new purchase. We enjoyed the experience and the conversation Kat. Thanks so much! Mohomed and Jonathan were responsive, fair and easy to deal with as well. Thank you! More

Used 2016 Toyota Rav4 I bought the car reviewed on line. A more better review can not be made. I can not say anything to elaborate on, "I bought the car". I bought the car reviewed on line. A more better review can not be made. I can not say anything to elaborate on, "I bought the car". More

Service We’re simple breakdown of the service overview. Not a long wait. Great customer service and very informational. Will continue to use the same staff ea We’re simple breakdown of the service overview. Not a long wait. Great customer service and very informational. Will continue to use the same staff each visit More

Amazing! He was very helpful, I bought my first new car and he gave me all the facts with the pricing that was in my budget, I appreciated the honesty. He was very helpful, I bought my first new car and he gave me all the facts with the pricing that was in my budget, I appreciated the honesty. More

Satisfactory Lin was very helpful and available. He went above and beyond to close this deal with min issues. I will say they should offer snacks because they know Lin was very helpful and available. He went above and beyond to close this deal with min issues. I will say they should offer snacks because they know it takes 4 hours to finalize paperwork. More

He checked that my car get the work that needed and more He is a very caring person that took well care of my car and let me know what it was done, what can be done and what were my choices. I hope next tim He is a very caring person that took well care of my car and let me know what it was done, what can be done and what were my choices. I hope next time that my car need a check-up I interact with him again. More

New car purchase Friendly, helpful and willing to negotiate a reasonable offer on a new car.. Eddy was very helpful when my wife questioned him about available cars wh Friendly, helpful and willing to negotiate a reasonable offer on a new car.. Eddy was very helpful when my wife questioned him about available cars when getting her vehicle serviced. The general manger, Tim, was helpful in showing all that is available and arriving at a reasonable price. Meet with the finance manager who found additional money for us and provided excellent insight in extended warranties. Jenn actually stopped what she was doing to initiate my paperwork to ensure the refund would be processed. Overall positive attitude and wonderful experience. More

Had to get a scratch buffed out - too easy! After purchasing our brand new vehicle from Brandon Honda, we noticed there were a few shipping scratches on the hood of the vehicle. After working wi After purchasing our brand new vehicle from Brandon Honda, we noticed there were a few shipping scratches on the hood of the vehicle. After working with our salesperson, he quickly got us hooked up with the maintenance team and they were buffed out. Too easy! More

Service Issues After my Honda failed to start, I had it towed in. I dealt with Mr. Lancaster in the service department. He kept in close contact with me to update th After my Honda failed to start, I had it towed in. I dealt with Mr. Lancaster in the service department. He kept in close contact with me to update the progress of the vehicle and the problems. I returned the next day retrieved the vehicle and then has the same issue happen again. I called Mr. Lancaster on his personal cell phone with the issue after hours and he set a loaner vehicle for me and had the car reassessed for the issue. Car was finished the next day and up and running. The service advisor Lancaster could not have been more professional and helpful throughout the entire process. I have been to this location multiple times for the same problems however this is the first time that the experience was pleasant. I appreciate the attention and time he took to explain and get it handled while I stressed. More