Brandon Honda

An honest review I recently bought a Honda Fit. A couple of days after I brought it home I noticed a service sticker stating that the battery is in good condition but I recently bought a Honda Fit. A couple of days after I brought it home I noticed a service sticker stating that the battery is in good condition but the brakes and tires were poor. I also noticed coffee stains on the seats that weren't noticeable at first but under the light they were. I took it back to get the seats shampooed and I also told them about the service sticker. However, they did not shampoo my car. They only spot cleaned some coffee spots and the rest are still there. They also informed me that the tires were 50% and not 60% how it was promised when I bought it.They were changed because my service advisor had already told me they were going to be changed. It's a little disappointing because they should've been changed from the beginning. If he didn't accidentally tell me they were going to change it then I wouldn't have had my tires. My oil is also at 30%. I'm spending thousands of dollars on a 'Honda certified' car that doesn't even have an oil change. Who knows the breaks might also be in poor condition like how the sticker stated. Despite that everyone during the process was very nice. Jacob, my service advisor, kept me updated and he stayed longer than he was supposed to during his shift to make sure I was all set. I just wish they took a closer look at the car before delivering it. If Honda is going to advertise a Honda certified car, then they should deliver a Honda certified car and nothing less. More

following up on recalls I was impressed that they followed up several times to remind me that I need to bring the car in for a recall - beyond the first one. They got me in I was impressed that they followed up several times to remind me that I need to bring the car in for a recall - beyond the first one. They got me in on time, the waiting area was decent, the coffee was good, and while it took longer than I hoped they explained the hold up and got me thru the check out quickly. It's the only Honda dealer nearby but that isn't a problem as I'd definitely go back to them for service and friendly staff. More

Service Brandon Honda is honest with everytime I come for repairs, never pushes me into repairing when it is not time. I will remain a customer Brandon Honda is honest with everytime I come for repairs, never pushes me into repairing when it is not time. I will remain a customer More

Excelent service I’m very satisfied. Mike is a very kind, professional person and solves all my doubts. The service was performed in less time than expected. I'm very I’m very satisfied. Mike is a very kind, professional person and solves all my doubts. The service was performed in less time than expected. I'm very grateful More

Exceptional Service Service member Mike Hudak and Quality Assurance Manager Grant Hocking were extremely helpful and professional in handling my service issues. After lis Service member Mike Hudak and Quality Assurance Manager Grant Hocking were extremely helpful and professional in handling my service issues. After listening to my concerns regarding my service contract, Mike Hudak contacted Grant Hocking who then recalled the problem I had and approved to amend my service contract to what I was originally told when purchasing the vehicle. More

Happy repeat customer I am a repeat customer. Previously purchased a new vehicle from this dealership and used the dealership for my service work. Dealership is service ori I am a repeat customer. Previously purchased a new vehicle from this dealership and used the dealership for my service work. Dealership is service oriented and earns repeat business. More

Best Service department I service our 13 Ridgeline and our 17 Acura MDX here. I'm very happy with the service and especially appreciative of Stefanie who always makes sure I' I service our 13 Ridgeline and our 17 Acura MDX here. I'm very happy with the service and especially appreciative of Stefanie who always makes sure I'm taken care of. More

Two years! Agustine is the demonstration of respect, quality and understanding. I am a retailer with my car and Agustine for almost two years in each visit he ma Agustine is the demonstration of respect, quality and understanding. I am a retailer with my car and Agustine for almost two years in each visit he makes me feel like I am part of a family, something that I consider is extremely important because not all deslers have such qualified personnel as Agustine. Gentlemen if you ever get to go to Brandon Honda do not stop asking for him in the Service department. for me the best without hesitation. More

Excellent Service Team The service was completed in a timely manner including having my car washed for me. Brandon Honda is my only choice when I need service or repairs. The service was completed in a timely manner including having my car washed for me. Brandon Honda is my only choice when I need service or repairs. More

Good staff, good work Very happy with Brandon Honda's service, with a particular nod to Bob Hovorka, who goes out of his way to ensure you're satisfied. Very happy with Brandon Honda's service, with a particular nod to Bob Hovorka, who goes out of his way to ensure you're satisfied. More