Brandon Honda - Service Center

Had a service maintenance appointment for oil and filters, MPI came back showing that battery was looking in the yellow and recommended to replace. My particular battery was not in stock & needed to filters, MPI came back showing that battery was looking in the yellow and recommended to replace. My particular battery was not in stock & needed to be ordered in. Heard nothing regarding status of battery delivery for the rest of the day, but set an appointment the following morning for 8:30 AM and was told the process would take no more than 25 minutes. Arrive that morning, and was told that I would get the car back in about an hour, due to customer volume. Planned to stay and wait during the service, but unfortunately at around 10 I had been informed that the wrong battery was ordered. At that point I needed to leave. Very unfortunate experience, as our family has purchased vehicles at this location for the last ten years. More

Wonderful. However I think the wait time is too long. Otherwise absolutely great. The staff is always pleasant. However I think the wait time is too long. Otherwise absolutely great. The staff is always pleasant. More

I have always been very satisfied with the service provided and the professionalism of the staff! provided and the professionalism of the staff! More

Dealership and service advisor always treat me with the almost respect and is always will to go the extra mile to make me satisfied almost respect and is always will to go the extra mile to make me satisfied More

Excellent experience. Kevin was great. Highly recommended. (I am only writing this last sentence to meet the 15 word requirement.) Kevin was great. Highly recommended. (I am only writing this last sentence to meet the 15 word requirement.) More

TJ was very helpful during my time at Brandon Honda. He went out of his way to make sure that I received great service and that all of my questions got answers! He went out of his way to make sure that I received great service and that all of my questions got answers! More

The service department is very good. Professional and courteous. I like that they send a video when repairs are complete. Professional and courteous. I like that they send a video when repairs are complete. More

Kaylie was fantastic! Pretty quick service considering how busy the place was! Love this dealership! Great snack and drink choices, too! Pretty quick service considering how busy the place was! Love this dealership! Great snack and drink choices, too! More

great communication, told me the time and it was exact, very easy flowing, thank you! very easy flowing, thank you! More

I purchased my car from them about 3 years ago and they really maintain the service along with having phenomenal customer service that really treat you right when you come there really maintain the service along with having phenomenal customer service that really treat you right when you come there More