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6,118 Reviews of Brandon Honda - Service Center
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September 03, 2025
I took my car to Brandon Honda for a service, and I am very disappointed with what happened. Before my visit, all four of my tires were brand new. After the service, I noticed that one of my tires suddenl very disappointed with what happened. Before my visit, all four of my tires were brand new. After the service, I noticed that one of my tires suddenly had a large sidewall bubble and a cut, something that was not there before. I strongly believe the tire was switched with an old, damaged one during the service. This is completely unacceptable and raises serious concerns about honesty and professionalism at this dealership. Customers trust a dealer with their vehicles, and situations like this destroy that trust. I want to warn others to carefully check their cars before and after leaving them here. I would not recommend Brandon Honda based on my experience. More
by janser.chavez98
Employees Worked With
Anthony Johnson
August 21, 2025
Don was courteous and knowledgeable. He ensured that I was kept updated during the service process and took the time to explain the work performed. He ensured that I was kept updated during the service process and took the time to explain the work performed. More
by PedroP
Employees Worked With
August 02, 2025
More interested in getting an application for their credit card than making correct notes about the car and service. credit card than making correct notes about the car and service. More
by SPRIGGSUN
Verified CustomerEmployees Worked With
July 21, 2025
This individual does not have any etiquette or customer service whatsoever. He needs to tone down his micro aggressions and be more of a people person if he’s trying to sell vehicles. service whatsoever. He needs to tone down his micro aggressions and be more of a people person if he’s trying to sell vehicles. More
by theprophecy07
July 20, 2025
He was fast and kept me up to date on my vehicle at all times. times. More
by ELIZABETHGERNHART
Employees Worked With
June 30, 2025
I usually receive great service at this dealership, the service associates are top notch, informative and knowledgeable. service associates are top notch, informative and knowledgeable. More
by Maureenheadley413
June 29, 2025
Not pleased with how transaction was handled. It would be better to have lease document printed prior to signing instead of looking over the shoulder of salesman and initialing on line. It would be better to have lease document printed prior to signing instead of looking over the shoulder of salesman and initialing on line. More
by robert.rancourt2@gmail.com
June 18, 2025
I cannot say enough about the exceptional service I received from James at Brandon Honda’s Service Department! When my service advisor, Kevin Cook, was unexpectedly out due to illness, James stepped up received from James at Brandon Honda’s Service Department! When my service advisor, Kevin Cook, was unexpectedly out due to illness, James stepped up without hesitation to support his coworker and ensure I was cared for. His teamwork and dedication were truly heartwarming. James went above and beyond to address our steering wheel alignment issue, showing incredible attention to detail and commitment to quality. He even involved the shop foreman to double-check that everything was done perfectly, giving me complete confidence in the work. His professionalism, kindness, and genuine care for his team and customers made this experience unforgettable. Thank you, James, for turning a potentially stressful situation into a 5-star service moment! I highly recommend him and the Brandon Honda team to anyone looking for top-notch care. Thank you, - The Grays More
by THEGRAYS
Employees Worked With
James
June 13, 2025
From the beginning that you’re driving until you leave Honda you receive great customer service! Mike Hudsk, assisted me and he was amazing! Honda you receive great customer service! Mike Hudsk, assisted me and he was amazing! More
by Irizarry,Josie2016
Employees Worked With
