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Brandon Honda - Service Center

Tampa, FL

4.6
5,932 Reviews

5,932 Reviews of Brandon Honda - Service Center

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December 29, 2021

WOW! I am so happy that they were able to fix the issue with my CRV. Tom kept me informed during the day what was going on with my car and when it was going to be ready. His wonderful team and leadership More

by jessallyschris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Sharpe
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2021

I brought my car into Brandon Honda about a crossed threaded wheel stud that one of the Tecs had done. I spoke to the service manger (sorry don`t recall her name) she said that they would have the stud More

by sbnc1997
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas Gernhart
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2021 -

Brandon Honda responded

Jim, we apologize for any frustration we've caused you. If we can address your concerns directly, please send us an email. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com

Dec 29, 2021 -

sbnc1997 responded

Hi Michelle, this issue should have never happened. When the manger in the service department told me the stud issue will be handled I am good with that. Let me tell you tossing a wrench into my day agreeing to wait for my car. Then have Thomas come out and change the rules. Telling me I need to purchase a new hub plus labor dose not sit well. If you give me a call if you need more details. 814-881-6810 Jim Cyparski

Dec 29, 2021 -

Brandon Honda responded

Hi, Jim -- Thanks for responding to us. Our team will be reaching out to you tomorrow.

December 22, 2021

Mike Hudak was my service associate when I was in for and oil change and tire rotation on Monday 12-20-21. Explained that it could be about 3 hours because of how busy they were that day. Stayed in touch by More

by sidrod
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2021

Agustin Cardona is really very helpful, accommodating & will treat you as a family. He is a great asset in your Company. More

by Albert2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2021

Recently dropped off my Honda Ridgeline with Mack for scheduled maintenance and as always, I received top notch service. It's advisors like Mack that makes us regular customers of Brandon Honda's mainte More

by Jorgeace54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2021

Good service by honest and thoughtful employees. Good, great, kind, rapid service, They walk the extra mile for you More

by Redlook1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2021

Good job for oil and tires rotated. Took about an hour and 15 minutes. Thank you More

by mjescobar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

As always, Mack was extremely helpful regarding the servicing of our 2020 CRV and making sure it was ready to make a trip for the holidays. Thank you Mack we appreciate your efforts. More

by Cliff5134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 08, 2021

I was in and out in an hour with no appointment Veron the service advisor was polite,professional and went above and beyond for me and my wife. He was very knowledgeable in his years of service and had every More

by dysmond.ash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Veron Liburd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I want to recognize Ymathio the technician who performs the perfect service every time I come there. Thank you sir!, Jason Serrano
December 05, 2021

Great service, great staff. Kudos to Veron Liburd is absolutely as asset to Brandon Honda. More

by Veronica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Veron Liburd
5.0
This rating includes all reviews, with more weight given to recent reviews.
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