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6,124 Reviews of Brandon Honda - Service Center
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April 21, 2022
I had to go in because of a "check tire message. " I ended up having to replace my left rear tire. My service advisor was Michael Mack. He was very prompt and professional. He did manage to get me a " I ended up having to replace my left rear tire. My service advisor was Michael Mack. He was very prompt and professional. He did manage to get me a few additional discounts. More
by waynef
Employees Worked With
April 17, 2022
Just bought my second car from Brandon Honda. This one is a New Honda Pilot, the last was a pre-owned 2018 Honda CR-V, both cars are great, this buying experience was much smoother, though I was This one is a New Honda Pilot, the last was a pre-owned 2018 Honda CR-V, both cars are great, this buying experience was much smoother, though I was "only here for service" lol. Brendan Gonzalez is your guy, he'll take care of you in sales. Tom G in service always takes great care of me! I drive from Lakeland. I have a lot of choices in dealerships and bring my car to Brandon for service EVERY time! More
by Cassdw70
April 12, 2022
Tom G in Service is excellent. He has been the highlight of our experience with Brandon Honda. He does a great job explaining any question I have regarding my Honda CRV. He is TH He has been the highlight of our experience with Brandon Honda. He does a great job explaining any question I have regarding my Honda CRV. He is THE reason I use Brandon Honda Service. More
by Pumie
Employees Worked With
April 11, 2022
I have to say thank you to Michael Hudak. The minute I pulled in to checkout I was kept informed as to the service status. I will continue to use Brandon Honda for service of my Ridgeline. The minute I pulled in to checkout I was kept informed as to the service status. I will continue to use Brandon Honda for service of my Ridgeline. More
by Jaynovich
Employees Worked With
April 11, 2022
Danny in the service department was great and very helpful. He explained everything that was going to be done with my car and kept me up to date with the status. Overall great experience from start to helpful. He explained everything that was going to be done with my car and kept me up to date with the status. Overall great experience from start to finish. I also want to thank Augie for stepping in while Danny was unavailable to hand over my car. FYI: Just want to make sure Danny gets his 5 stars since his name does not appear below where I can rate him. More
by heysilvialvarez
April 10, 2022
Tom Gernhart, of the service department was great and very helpful and accommodating. We are snowbirds and brought out ‘17 CRV in for routine “ B123 “ service via an appointment. He got us checked in in very helpful and accommodating. We are snowbirds and brought out ‘17 CRV in for routine “ B123 “ service via an appointment. He got us checked in in a timely manner and then arranged transportation to and from the mall while they serviced our vehicle. I expressed interest in perhaps buying another extended warranty since ours is about done at 60,000 miles . He referred me to Jose Alvarez who expertly explained our different available options and we bought the one that suited us best . Totally pleased with our experience at Brandon HONDA .. Respectfully JoeD More
by joedice429
April 09, 2022
Tom G in service was amazing. Kept me informed while my vehicle was being serviced. Honest and professional. Kept me informed while my vehicle was being serviced. Honest and professional. More
by bailcobb
Employees Worked With
April 08, 2022
Augie did such an amazing job at helping me out! Amazing customer service and great personality. Amazing customer service and great personality. More
by lisaivetteee
Employees Worked With
April 08, 2022
Took my 2020 Ridgeline in for it's 30,000 mile service. Tom Gernhart took care of me and got me out a half an hour early. Tom Gernhart took care of me and got me out a half an hour early. More
by Keiser55!
Employees Worked With
April 06, 2022
I find it amazing that one $20 belt would be $337. 88 to have installed. Also for just one side, to replace a rubber control arm Bushing $479.26. I won't get into some of the other cost I was quoted on 88 to have installed. Also for just one side, to replace a rubber control arm Bushing $479.26. I won't get into some of the other cost I was quoted on work I may or may not need like transmission fluid change, only done 3000 miles ago, brake fluid flush only done 3000 miles ago. The only thing that would get me to return for service would be Grace C. who has an absolutely great personality. It's to bad that this Honda dealerships pricing policies are such that they would put Grace and probably every other service rep in a position of feeling awkward when providing service quotes at the ridiculous amounts of $$$$ you are asking for. I'm surprised anybody gets service done at this dealership that's not covered under a warranty. There is so much money to be made from all the lost sales due to over pricing. It's dealerships like this that give dealerships a bad name. Management should hang their heads in shame. More
by gblue22
Employees Worked With
Grace C. 21354
