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6,125 Reviews of Brandon Honda - Service Center
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April 06, 2022
I find it amazing that one $20 belt would be $337. 88 to have installed. Also for just one side, to replace a rubber control arm Bushing $479.26. I won't get into some of the other cost I was quoted on 88 to have installed. Also for just one side, to replace a rubber control arm Bushing $479.26. I won't get into some of the other cost I was quoted on work I may or may not need like transmission fluid change, only done 3000 miles ago, brake fluid flush only done 3000 miles ago. The only thing that would get me to return for service would be Grace C. who has an absolutely great personality. It's to bad that this Honda dealerships pricing policies are such that they would put Grace and probably every other service rep in a position of feeling awkward when providing service quotes at the ridiculous amounts of $$$$ you are asking for. I'm surprised anybody gets service done at this dealership that's not covered under a warranty. There is so much money to be made from all the lost sales due to over pricing. It's dealerships like this that give dealerships a bad name. Management should hang their heads in shame. More
by gblue22
Employees Worked With
Grace C. 21354
April 06, 2022
Outstanding Service, friendly and consistently professional, her professional approach was greatly appreciated and for being a great professional. professional, her professional approach was greatly appreciated and for being a great professional. More
by zito_dominic
Employees Worked With
Stefanie Zito
April 05, 2022
I always go this this dealer for service. They are consistently professional and friendly. They are experts and explain everything and look out for their customers. They are consistently professional and friendly. They are experts and explain everything and look out for their customers. More
by bkcom49
Employees Worked With
Lisa Hibbard
April 04, 2022
Augustine has great customer service. He always takes his time and explain everything in detail about what is wrong with my car. He always tries to find the most cost effective ways to sa He always takes his time and explain everything in detail about what is wrong with my car. He always tries to find the most cost effective ways to save me money on services done to my car. More
by Riaad Khan
April 03, 2022
My car is 2017 HRV Honda. Had a vague idea that at 62,000 miles my car would need more that an oil change before driving across the country. I've long since lost track of se Had a vague idea that at 62,000 miles my car would need more that an oil change before driving across the country. I've long since lost track of service requirements, etc. Thanks to the great record keeping at Brandon Honda, Tom was able to scroll up my complete maintenance history and recommend a package including discounts. Now all the usual checks are done, all tubing for liquids replaced as well as coolant and oil filter change. Plus the timing belt has been replaced proactively. A loaner car was provided so the 1.5 days it took was painless. Now I can drive with confidence and my car was returned with detailed cleaning both inside and out. Very pleased with service and results. More
by eli matthew
Employees Worked With
March 31, 2022
Tom was great. He explained everything and treated me well. I would work with him again. He explained everything and treated me well. I would work with him again. More
by roadangel
Employees Worked With
Other Employees :
I also want to thank James Hooker for his hard work and expertise.
March 30, 2022
Augie Cardona is the BEST customer service rep at Brandon Honda…he is friendly, knowledgeable and has a customer first attitude! Honda…he is friendly, knowledgeable and has a customer first attitude! More
by William L
Employees Worked With
March 27, 2022
Top notch service as usual. Service rep, Mike, answered all my questions. He was communicative and flexible. Service rep, Mike, answered all my questions. He was communicative and flexible. More
by Martalovesdante
Employees Worked With
March 27, 2022
Excellent C. Service!! Treated like Family! Thomas takes care of my needs whenever I bring my car in for service of any sort!! I recommend him to friends, family, Service!! Treated like Family! Thomas takes care of my needs whenever I bring my car in for service of any sort!! I recommend him to friends, family, and the whole neighborhood!!! More
by Christopher Perez
Employees Worked With
