6,125 Reviews of Brandon Honda - Service Center
Appointments I scheduled was at 8am. I was told the Appointments I scheduled was at 8am. I was told the service will take a hour and a half. It took 3 and half hours. There was no communication till m Appointments I scheduled was at 8am. I was told the service will take a hour and a half. It took 3 and half hours. There was no communication till my car was ready. More
Always excellent and honest service. Auggie Cardona is always polite and pleasant. The entire staff is terrific. Waiting room is very clean. always polite and pleasant. The entire staff is terrific. Waiting room is very clean. More
Good Afternoon John:When someone contacts a company Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that c Good Afternoon John: When someone contacts a company about issues they have and they get resolved, we feel it is important to follow up with that company when the issues get resolved as well as ours did. First, the issue we had with extra services being added to our purchase contract have been resolved as John Rios was excellent in getting the three items cancelled and having the money sent to our credit union in a very timely manner. This is very much appreciated. The real big issue we had was with the misalignment of the CRV tailgate. We can not say enough about how Michael Mack handled this item as no one could have done a better job in guiding the correction process that has lead to a most successful and very appreciated conclusion. We are truly thankful and appreciate Michael’s professional manner and handling of this issue. He really does deserve a big pat on the back. Going forward, it is our intent to always contact Michael whenever we need to have our 2020 CRV serviced at Brandon Honda. Sincerely, Joan and Clifford Stockman 2443 Nottingham Greens Dr. Sun City Center, FL 33573 More
Great Experience this past Saturday! Thomas Gernhardt made sure my car was serviced and always provided excellent customer service when bringing my vehicle in to Brandon Honda. made sure my car was serviced and always provided excellent customer service when bringing my vehicle in to Brandon Honda. More
I did not realize that this particular Honda is one of the busiest in the nation, so when my scheduled 9:30 appointment ended up being a 9:50 appointment, I was a little annoyed because who wants to sit a the busiest in the nation, so when my scheduled 9:30 appointment ended up being a 9:50 appointment, I was a little annoyed because who wants to sit at a dealership on a Saturday??. But, the service I received from Anthony Johnson was impeccable. Friendly, informative, and personable. Had my car ready within a few hours and I was on my merry way. Considering they are now my local Honda dealership and I sort of have to use them for service and whatnot, it is good to know that not only is the dealership close, but it has great workers and great service! More