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Brandon Honda - Service Center

Tampa, FL

4.8
4,976 Reviews

4,976 Reviews of Brandon Honda - Service Center

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March 22, 2024

I have been a costumer for 21 years and I highly recommend this dealership for servicing and buying cars More

by Soylalolo
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2024

Tom Gernhart is a very knowledgeable, patient, kind and great listener. He makes you feel at ease and understands your concernes. I would give him more than 5 stars if they were available. More

by Soylalolo
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2024

Had the worst experience overall! Started when i purchased my car from brandon honda. Started having car problems the next day after purchase. The car would not start, so i called th More

by Jghawk8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Brandon Honda responded

Jacob, We appreciate you taking the time to share your experience, and we deeply regret that it did not meet your expectations. We strive for excellence in all aspects of our service and are genuinely sorry to hear about the issues you've encountered. Please know your feedback has been taken seriously and will be used to improve our processes and services. Regards, Rachel Van Hart Fixed Operations Director rvanhart@brandonhonda.com 813-952-6277

March 19, 2024

don was insanely helpful in providing assistance with fixing my vehicle and i would highly recommend him. More

by tris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Chris wise has always helped on our car/truck needs, we have purchased 4 vehicles from Chris at Brandon Honda and will continue to buy when the need comes up. More

by Pdale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Henderson , Christopher Weiss
March 01, 2024

Staff is always friendly and helpful. Enjoy you can find the same faces year after year. More

by Kristin Dale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Christopher Weiss
February 24, 2024

Very quick and efficient. Rick was very accommodating and made everything go so smoothly. Really liked the service I was getting. More

by Jerry Eyas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2024

Camping at Fort DeSoto decided to venture into Tampa by way of 275. Hit 2 extremely large cement pieces that resulted in 2 severely damaged tires. My husband called Tampa Honda and they could get us in to More

by Ben & Ketta Salata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2024

I went to Brandon Honda to have a new battery installed, I was pleased with the service. What a was infuriated about was when I was checking out. Brandon Honda now charges a 3% fee if you pay with a credit More

by Happy Customer
Service Time
Recommend Dealer
No
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Brandon Honda responded

Thank you for sharing regarding your recent visit to Brandon Honda. We are glad to hear that you were pleased with the service provided for your battery installation. Your satisfaction is very important to us. We understand your concerns about the 3% fee for credit card payments and apologize for any inconvenience this may have caused. This fee is implemented to cover the cost imposed by credit card companies, a common practice among businesses. We value your business and believe in being transparent about these charges. Please feel free to reach out to me directly if you would like to discuss this matter further or if there is anything else I can do for you. We appreciate your support and hope to serve you better in the future. Rachel Van Hart Fixed Operations Director rvanhart@brandonhonda.com 813-952-6277

February 11, 2024

Best experience buying a car yet. Chris Irwin was our sales expert and he was professional and spot on from start to finish. More

by Pjhodge1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.