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5,921 Reviews of Brandon Honda - Service Center
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July 31, 2020
Wonderful service thanks Augustine!!! You made the service process smooth and easy.will visit again for any service i should need. You are a great asset to Brandon honda service process smooth and easy.will visit again for any service i should need. You are a great asset to Brandon honda More
by lonya9
Employees Worked With
July 31, 2020
The people are knowledgeable, friendly and professional. That is why I keep coming back for service. I want to thank Ryan Broome for the excellent service on Wed when I brought my vehicle in for service. That is why I keep coming back for service. I want to thank Ryan Broome for the excellent service on Wed when I brought my vehicle in for service. More
by margiegirl
Employees Worked With
July 31, 2020
Great Service Department! Thank you Matt for helping us get our car all fixed up. Matt was very helpful from the time we brought in the car, our service status updates, and whe Thank you Matt for helping us get our car all fixed up. Matt was very helpful from the time we brought in the car, our service status updates, and when we picked up the car. More
by c3h513
Employees Worked With
Matt Azriel
July 31, 2020
Auggie really went the extra mile! Auggie's communication with myself and my wife was stellar. He gave us meaningful and detailed information to help us determine best course of action Auggie's communication with myself and my wife was stellar. He gave us meaningful and detailed information to help us determine best course of action to take to keep our vehicle maint up to date. We used coupon we received in mail bur Auggie called back right away for an even better option for us. That's customer service right there! Thank You Auggie...Thank You Brandon Honda! More
by jshelto2
Employees Worked With
July 31, 2020
Brandon Honda has excellent customer service and everyone always seems so professional and eager to help. I’ve always had positive experiences when taking my car in for maintenance or buying a vehicle. I always seems so professional and eager to help. I’ve always had positive experiences when taking my car in for maintenance or buying a vehicle. I epilate ok end this dealership to friends and relatives. More
by Todd
July 30, 2020
Been bring my Honda’s here for years.. Great friendly service. Have never had any complaints about the service here. Will definitely keep coming here. service. Have never had any complaints about the service here. Will definitely keep coming here. More
by Jlspencer70
Employees Worked With
July 30, 2020
Jessina did an excellent job for me. She was detailed and very courteous. All my questions were answered with complete knowledgeable answers. Thanks!she is a excellent customer service agent. very courteous. All my questions were answered with complete knowledgeable answers. Thanks!she is a excellent customer service agent. More
by Schenckkl
Employees Worked With
Jessitinia
July 30, 2020
Excellent support I recently had to have my car serviced for an oil change. My advisor was Tyler Figueroa.I asked him for clarification on the extended warranty that I I recently had to have my car serviced for an oil change. My advisor was Tyler Figueroa.I asked him for clarification on the extended warranty that I purchased 2 years ago (I really wasn’t sure what I bought). Tyler printed an overview of my warranty and did a really nice job of breaking down the warranty so I could better understand my coverage. Tyler is a true professional and extremely customer-focused. He represents the Honda dealership very well. More
by Double D
Employees Worked With
Tyler Figueroa
July 30, 2020
Derelict Tire I took my car in for routine service. When I picked up the car, the dash lights came on. They cleared it and sent me on my way but it happened again I took my car in for routine service. When I picked up the car, the dash lights came on. They cleared it and sent me on my way but it happened again. So I left the car overnight. MikeH and Pedro found my issue - it was due to a tire that was a different size from all the others. I purchased these from another shop and eventually got my money back from them after purchasing the correct size. Anyway, MikeH was a pleasure to deal with and super fair about resolving my issue. Kuddos to the tech - Pedro - who discovered the problem. More
by prasas2
July 29, 2020
A little disappointed I made an appointment for 2:30pm on July 25 for a regular oil change/tire rotation. I arrived there about 2:15 and was told someone would be right wit I made an appointment for 2:30pm on July 25 for a regular oil change/tire rotation. I arrived there about 2:15 and was told someone would be right with me. So I sat in my car waiting about 15-20 minutes before someone came to car and asked what I came in today for. As I was explaining I had a 2:30 appointment for oil change, he told me its going to be a long wait and pointed to all the other cars ahead of me as if he wanted me to change my mind and reschedule. He quoted me $97 for a oil change in tire rotation for my 2014 accord with less then 74000 miles and I told him I never paid that much for a oil change in last 3 years I being taking my car there and he told me the prices have gone up for oil changes. I was there until about 5pm and I understand they are busy but the customer service lacked. When I got my car it was not washed which I requested when I made the appointment and white dirt rocks inside driver side and black smudge on door handle and steering. I have never had a problem with Brandon Honda that's why I continue to go back. More
by dkbscott40
Employees Worked With
