Brandon Honda - Service Center

Mike H. was friendly, very helpful and knowledgeable. He answered my questions, kept me informed as to progress. He stated it would be about 2hrs but the car was done earlier. Great assistant service manage answered my questions, kept me informed as to progress. He stated it would be about 2hrs but the car was done earlier. Great assistant service manager to have on staff. More

Tyler F was very helpful and knowledgeable we were there about a hour and 1/2 but he keep checking on us he rates the highest in my book thank you about a hour and 1/2 but he keep checking on us he rates the highest in my book thank you More

Kyle is efficient, knowledgeable and very informative and never leaves you questing. He is very accurate about the time you will be waiting and the options you can have. Most Helpful Service Agent never leaves you questing. He is very accurate about the time you will be waiting and the options you can have. Most Helpful Service Agent More

My experience was excellent! I will be a long term customer. The time they took to provide service was reasonable and friendly reps cant ask for more. customer. The time they took to provide service was reasonable and friendly reps cant ask for more. More

Augustine in the service department is a true professional and is extremely helpful and knowledgeable. My service was completed faster than promised and was washed as well. professional and is extremely helpful and knowledgeable. My service was completed faster than promised and was washed as well. More

Augie was outstanding. From scheduling the appointment, to the car being serviced, he was professional and friendly. The service he provided was efficient and he ensured the calibration was done correctly to the car being serviced, he was professional and friendly. The service he provided was efficient and he ensured the calibration was done correctly after I had my windshield replaced. I highly recommend Augie, and it was one of my best experiences when having my car serviced. More

Devin is absolutely the best. I got an amazing deal was in and out faster than I anticipated. Great customer service my quality of service was amazing as well in and out faster than I anticipated. Great customer service my quality of service was amazing as well More

Good polite service, all questions answered. Timely service on my car. Take was most pleasant and professional. Have been coming here since car was purchased at this location. service on my car. Take was most pleasant and professional. Have been coming here since car was purchased at this location. More

On August 25, 2020, I took my wife’s 2019 HRV in for it’s second oil change.The technician that did the work noticed that the car had a nail in the front and rear passenger side. Unfortunately, I didn’t purc second oil change.The technician that did the work noticed that the car had a nail in the front and rear passenger side. Unfortunately, I didn’t purchase Road Hazard Protection so I was out of pocket for two new tires ($600). If the technician hadnt done his job, I would have left there with two leaking tires and eventually would have been stranded somewhere. Kudos to this guy. That’s my positive comment. Now for the downside. I had to wait in my car for 35 minutes before an advisor approached me. Unacceptable. Then it took 1 1/2 hours to change the car’s oil. Again, unacceptable. Then, it took 1 hour and 10 minutes to,change out the two tires with nails in them. To me, unacceptable. My point here is that whenever I visit Brandon Honda, I end up waiting too long. More

Michael Mack did an excellent job helping me out when battery died. He made sure my vehicle was taken care of in a timely and efficient manner. The service he provided truly exceeded my expectations! battery died. He made sure my vehicle was taken care of in a timely and efficient manner. The service he provided truly exceeded my expectations! More