Brandon Honda - Service Center

Customer Service Oriented I haven't had any major services or purchases but they're good for basic everyday services. Staff are consistently friendly and atmosphere is customer I haven't had any major services or purchases but they're good for basic everyday services. Staff are consistently friendly and atmosphere is customer service oriented. Not high pressure. It's actually a rather pleasant place to hang out while you're getting your oil changed. My only negative is when I brought my car in once with a nail in the tread of one of my tires they told me it couldn't be plugged and I needed to purchase a new tire. I get that they probably have some product warranty rules in place or whatever (they showed me how it had to be in middle few inches of the tread for them to be able to plug it and my nail was in the tread but not in the "middle" of the tread)... but I drove to another tire repair place and got it plugged for $8 and it's been fine for over a year now. Just be an educated consumer and you'll be fine. More

Change out donut for new tire after a blow out on I75. Googled closest Honda dealership to me after road warrior put my donut on after blow out. Guy that answered gave me precise directions, I was there i Googled closest Honda dealership to me after road warrior put my donut on after blow out. Guy that answered gave me precise directions, I was there in 10 minutes. They had tire I needed and said it would take 3 hours. But it only took 1 1/2 hours. Take was my go to guy. He answered all my questions and was a great help. Only thing was expensive tire. More

Just want to say big kudos to Matt Azriel good customer service. He updated me every chance he got and was very mannerly and friendly. Thanks Matt service. He updated me every chance he got and was very mannerly and friendly. Thanks Matt More

After expressing my frustrations because of the delays, Devin kept his composure and apologized, was very respectful and polite. He went beyond his duties to ask the manager to give me a free service witho Devin kept his composure and apologized, was very respectful and polite. He went beyond his duties to ask the manager to give me a free service without me asking for the inconvenience. That is why I always go back to Brandon Honda. Thank you for the outstanding service! More

Great service! When I walk into Brandon Honda I get great customer service. Ryan is knowledgeable and friendly. He worked with me to understand what maintenance i When I walk into Brandon Honda I get great customer service. Ryan is knowledgeable and friendly. He worked with me to understand what maintenance is due, what needs to be done in the future and provided me with an estimate of the cost right off the bat. He guided me through the process and explained to me the next steps and provided an estimate of the wait times. This is my third Honda dealer. I even purchased a vehicle with them and I will continue taking my business to Brandon Honda. I highly recommend it. More

Ryan Broome, Assistant Service Manager, met us when we arrived for our maintenance appointment. He was friendly, polite, and very efficient. He made sure we were comfortable in the waiting area, told us arrived for our maintenance appointment. He was friendly, polite, and very efficient. He made sure we were comfortable in the waiting area, told us the approximate time to complete our work and the reasons why. Ryan assured us he would come to us as soon as our car was ready, which he did. He went over the paperwork with us making certain we understood everything. He then walked us to our car which was parked nearby in a shaded covered area with the engine and air conditioner running so the car would be comfortable for us. After seeing that we were seated properly, Ryan made sure we knew that if we had any questions, to call and contact him immediately. Ryan Broome is a perfect example of the type of employee a Honda Dealership hopes represents them to the public. More

excellent service by Michael Mack Excellent service and very professional service by Michael Mack....will ask for him in the future..Brandon Honda should be very proud of this employee Excellent service and very professional service by Michael Mack....will ask for him in the future..Brandon Honda should be very proud of this employee.. More

15000 mile service Excellent experience yesterday from check in to exit. everyone was very courteous and helpful. I have my car serviced every year at your dealership b Excellent experience yesterday from check in to exit. everyone was very courteous and helpful. I have my car serviced every year at your dealership before we drive home back to New York. More

Phenomenal service by the best service representative I’ve ever had. Ryan Broome goes the extra mile every time! His attention to detail is matchless. He takes his time with every customer, and takes ca I’ve ever had. Ryan Broome goes the extra mile every time! His attention to detail is matchless. He takes his time with every customer, and takes care of each vehicle as if it was his own. I’ve been in the Army for 18 years, around the entire country dealing with numerous dealerships and service reps - Ryan is hands down THE BEST!! Thank you!! More

Foster was awesome, he made sure my battery was replaced and he also noticed that one of my visors were broken. Both were fixed quickly, great experience! and he also noticed that one of my visors were broken. Both were fixed quickly, great experience! More