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Brandon Honda - Service Center

Tampa, FL

4.7
6,122 Reviews
Call Service Center (813) 664-1234

6,122 Reviews of Brandon Honda - Service Center

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April 30, 2025

Tom and the team got us in and out in a very professional manner and respe yed our time. More

by davidspalding74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Always a perfect visit when we go in for service. We have never had a bad experience. More

by james.g.vaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Buford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Clean, taken quickly, car was done sooner than promised. They even washed our car. Everything was great. More

by NORMDOWNS2819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Clean facility and bathrooms. Appreciated my service person Mustapha keeping me updated.and not forgotten. More

by songbirdg603
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha
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April 30, 2025

I love Bradon Honda. Service department is very professional; the lobby is very comfortable, and staff are professional More

by eemuan09
Recommend Dealer
Yes
Employees Worked With
LaQuita "Q" Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

I didn't like how I was treated as a repeat customer. I iike a honest dealership. I will not do business again at Brandon Honda. More

by ilovechris1023
Recommend Dealer
No
Employees Worked With
Jose Valenzuela
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2025 -

Brandon Honda responded

Dear ilovechris1023, Thank you for your feedback, and I’m truly sorry to hear that you felt let down as a repeat customer. We value your continued business, and it’s disappointing to know we didn’t provide the experience you rightfully expected. Your experience is not reflective of the standard we hold ourselves to, and I’d appreciate the chance to better understand what went wrong and see if there’s anything we can do to make it right. Please feel free to reach out to me directly at 813-664-1234 or justin@brandonhonda.com. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com

April 30, 2025

Clean, courteous, efficient, great coffee, shuttle bus service fantastic. Drop off and pick up was wonderful. More

by SHERRYLELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanani Kekuewa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Winslow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joel Bjornstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Broome
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2025

Quick and easy! Wait time was less than I expected. Great job on my window tinting! More

by GREENTEAMGREENSCAPES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel Van Hart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

went to the dealership for oil change and tire rotation, Travis got me in and out in no time, great work! More

by Jpguadalupe1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2025

Arrived for my Oil change appointment at 1pm, 4/26 and was told it would take FOUR hours to complete my oil change. Why make an appointment? Very BAD. More

by dlf2365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnson, James
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Apr 29, 2025 -

Brandon Honda responded

Thank you for your feedback. I sincerely apologize for the delay you experienced during your oil change appointment. Being told it would take four hours despite having a scheduled time is unacceptable, and I understand how frustrating and inconvenient that must have been. Appointments are meant to provide a timely and efficient service experience, and we clearly missed the mark. I’ve shared your concerns with our team to ensure we are improving our scheduling and communication. If there’s anything I can do to assist further, please don’t hesitate to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

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