6,017 Reviews of Brandon Honda - Service Center
maintenance issue From the first employee to Ryan Foster I would say they are accommodating and respectful. Ryan Foster was very detailed in explaining the issue and From the first employee to Ryan Foster I would say they are accommodating and respectful. Ryan Foster was very detailed in explaining the issue and was really helpful. More
Went for Gear Shift Knob recall I went in for a gear shift knob recall service for my 2017 Honda CRV and Daniel Bent handled my case in a very professional manner. He kept me updated I went in for a gear shift knob recall service for my 2017 Honda CRV and Daniel Bent handled my case in a very professional manner. He kept me updated about the progress and explained me about the recall. He was polite, friendly and a thorough professional. Definitely recommend Brandon Honda and Daniel Bent from service department. More
Great service Vince was outstanding. He was thorough in explaining the repair process, researching the warranty coverage and provided an accurate timeline. I look f Vince was outstanding. He was thorough in explaining the repair process, researching the warranty coverage and provided an accurate timeline. I look forward to working with him in the future. More
Honda CR-V service Taje Blake did a great job. He kept me up to date on the progress of repairs. He also explained what options were available and kept pretty close to t Taje Blake did a great job. He kept me up to date on the progress of repairs. He also explained what options were available and kept pretty close to the time as to when the vehicle would be ready. More
Pleasant Service Department to Work With I was driving home on Friday, August 30, 2019 and my knob on my gear shift fell out. Got my car home and out came the spring and parts of plastic. Cou I was driving home on Friday, August 30, 2019 and my knob on my gear shift fell out. Got my car home and out came the spring and parts of plastic. Could not get the car in to Park so put the emergency brake on and called service. The service manager I had worked with since I purchased my Honda in 2017 was no longer there. The girl that answered the phone told me to call Honda Roadside Assistance and they were very nice and got a tow truck out quickly. I was told to call back to service once the car was on the way. This time I got to speak with Mike Hudak the Assistant Service Manager and he said he would be on the lookout for my car when it arrived. He called me right away to let me know when it arrived and told me after checking it out he would call me which he did. Turned out this was a recall on the gear shift button which I didn't know about. He got it taken care of it the same day and I picked up the car the next day. I asked him if it needed any other service at this time and he said it was checked over and everything was good and did not need anything more this time. The part was under warranty so I was happy about that. I was very pleased on how I was treated and will be sure to ask for Mike the next time I need to bring in my car for service. More
Oil Change and Battery Replacement I recently had a oil change and a battery replacent on two different occasions. My service reps were very excited to work with me and stayed professi I recently had a oil change and a battery replacent on two different occasions. My service reps were very excited to work with me and stayed professional at all time during the conversation regarding my vehicle. Aslo, the time frame that was stated on how long service would take was on point as well. Excellent customer service. More
Great service! Brandon Honda always has amazing service with an easy drop off and pickup. My vehicle was dropped off at 10am in the morning and diagnosed, repaired a Brandon Honda always has amazing service with an easy drop off and pickup. My vehicle was dropped off at 10am in the morning and diagnosed, repaired and back to me by 3:30pm. Thanks Mike Hudak for keeping us up to date and getting my car back to us ASAP. More
Happy with Brandon Honda Love my Honda Accord and Brandon Honda takes good care of me and my car. I've been a customer for over 10 years and I pass closer dealerships for the Love my Honda Accord and Brandon Honda takes good care of me and my car. I've been a customer for over 10 years and I pass closer dealerships for the friendly service I get at Brandon Honda. More
Quality always comes at a price Price of parts and labor may be higher than some other mechanic shops around town but you leave afterwards knowing the work was done properly and with Price of parts and labor may be higher than some other mechanic shops around town but you leave afterwards knowing the work was done properly and with a guarantee. Generally they have been pretty good with inspections notifying me of areas that may be needing attention soon before problems occur. More
Great service Every thing done well and on time. I will definitely be back. Free shuttle service. You can't go wrong using this dealership for service Every thing done well and on time. I will definitely be back. Free shuttle service. You can't go wrong using this dealership for service More