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Brandon Honda - Service Center

Tampa, FL

4.6
5,897 Reviews

5,897 Reviews of Brandon Honda - Service Center

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April 29, 2025

Always clean and very welcoming and the service advisors are very nice and explain everything. You will always have options and never pressured to buy anything ever. More

by mzjazzy29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

You guys have one of the best service advisor. Always on point with everything need to get don .thank you More

by LATOYAWEBSTER30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

I was very happy with the service. Love the new feature with sending the video. More

by Rmeretsky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha Hafez
April 28, 2025

Kaylie was very nice and the service was fantastic. I will use Brandon Honda again. More

by STEVENSHARDWARE96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zee Houichi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaylie Lewis
April 28, 2025

I always have a great experience working with Kyle at the dealership! He's professional, knowledgeable, and consistently goes above and beyond to make sure everything is taken care of. Whether it's a routine More

by ashleysellsproperties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Not customer friendly. Very poor customer service. Estimates given are overly priced for repairs and not explained properly. Had to ask too many questions in order to get d More

by yeshsada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Gernhart
2.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Brandon Honda responded

Dear Yeshsada, Thank you for taking the time to share your feedback. I sincerely apologize that your experience with our service department was not positive. Clear communication and transparency are critical, and I regret that you had to push for explanations and detailed information regarding your vehicle’s service and estimates. Your concerns have been shared with our team, and I will be reviewing this with them to ensure we improve how we explain repairs and provide information proactively moving forward. If you would like to discuss this further or if there’s anything I can do to assist, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 27, 2025

Charlie was awesome! I also wasn’t there as long as i expected so i was really happy about that! More

by sidneyarnold18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Campbell
April 27, 2025

Great, fast service as always. I was initially worried when I saw all the customers waiting on the show room but I was in and out within 1 hour. More

by STASHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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