6,125 Reviews of Brandon Honda - Service Center
Happy with my Experience/ Would Recommend I went in for an oil change, and to get a recall fixed on my Honda. Everything was taken care of in a very timely manner, and they also ran my Honda t I went in for an oil change, and to get a recall fixed on my Honda. Everything was taken care of in a very timely manner, and they also ran my Honda through the car wash too. Kyle Lampp was my service rep, and he stayed a bit later to personally go over my multi point inspection with me. We chatted for a bit after going over the inspection, and while waiting for the car to go through the wash. Kyle was a class act from start to finish. More
Amazing!! They were consistent with the water bottles. Making sure guest we good, and they were quick and supeeerr friendly lol!! Also the Viking is pretty cool They were consistent with the water bottles. Making sure guest we good, and they were quick and supeeerr friendly lol!! Also the Viking is pretty cool More
Service Kyle was very helpful getting my car in and out of service quickly. They even washed my car while I waited. Thank you very much. Kyle was very helpful getting my car in and out of service quickly. They even washed my car while I waited. Thank you very much. More
Maintenance Honda cars have always been my favorite for one reason. These cars let me know when it needs to be maintenance. The service at Honda is always a gre Honda cars have always been my favorite for one reason. These cars let me know when it needs to be maintenance. The service at Honda is always a great experience because the service representative are courteous and knowledgeable. I know my car will be well taken care of. More
Excellent customer service All members of the maintenance team were extremely nice and courteous. We arrived early for our appointment, and our vehicle was ready much quicker th All members of the maintenance team were extremely nice and courteous. We arrived early for our appointment, and our vehicle was ready much quicker than I thought it would be. The waiting area is comfortable, and the case is very reasonably priced. More
Making my life easier I contacted Rachel late on Friday afternoon about my Accord making a whine that got louder as I accelerated. I was certain I had a faulty alternator I contacted Rachel late on Friday afternoon about my Accord making a whine that got louder as I accelerated. I was certain I had a faulty alternator or power steering pump and I wanted to get it as soon as possible as I work in another county. Rachel told me to bring it on in which I did on my way home. I left my car with her and on Saturday morning got a call letting me know it was in fact a pulley that was going out and it was under warranty and she recommended replacing the belt which I agreed should be replaced. Later that day she called to let me know my car was ready. What a huge relief to get it back before the work week started. Rachel and her crew has sure made my life easier with the turnaround and I have peace of mind knowing that there are still people like her, people who care about their customers and who go the extra mile to help those in need. Keep up the great work! More
Helping to diffuse situations We take all our cars to Brandon Honda and we have no complaints about the customer service we receive there. On Sunday I took our 2nd car for an oil We take all our cars to Brandon Honda and we have no complaints about the customer service we receive there. On Sunday I took our 2nd car for an oil change and whilst I wont go into the boring parts of a a situation that went a little wrong from a quoted price, I was very pleased with how it was handled both by Mike Hudak the assistant manager in the service technicians department and Donnie the Manager over the department. I would definitely recommend Brandon Honda and also our Salesman Chris Irvine who continues to check in on us (via text) every few weeks to make sure our new 2019 Honda Accord Sport is doing good. She is Chris and thanks. :) Thank you Donnie for turning a situation into a positive angle after all. More
Great experience I dropped my car off and the service advisor was very professional and kind. Very effortless dropping car off to have oil changed and definitely recom I dropped my car off and the service advisor was very professional and kind. Very effortless dropping car off to have oil changed and definitely recommend Honda to others More
Great Service Receiving service at Brandon Honda was an exceptionally remarkable experience. Daniel Bent went above and beyond to assure my services were rendered Receiving service at Brandon Honda was an exceptionally remarkable experience. Daniel Bent went above and beyond to assure my services were rendered in the most timely and professional manner. I was completely satisfied with the care and attention he provided to assure my questions were answered and my needs were met beyond my expectations. Donald Seufzer, the Lane Manager was equally accommodating. No one wants to take the time to service the car, but when you have to, ask for Daniel Bent! He will make your experience from start to finish a walk in the jpark! More
Express service Came in for and oil change on Sunday at my scheduled time of 10:30am. Was in and out in a hour like the service rep said. Since I had my two young chi Came in for and oil change on Sunday at my scheduled time of 10:30am. Was in and out in a hour like the service rep said. Since I had my two young children with me I appreciated them sticking to their word on how long I would be there. More