Brandon Honda - Service Center

Service provided Ryan Rilinger went above and beyond on the service he provided. He genuinely wanted to help and provide the best service he could. He was very courteo Ryan Rilinger went above and beyond on the service he provided. He genuinely wanted to help and provide the best service he could. He was very courteous and professional at all times. More

Quick The oil change did not took a long time and my service advisor was helpful and answered all my questions. Brandon Honda is a good dealer ship The oil change did not took a long time and my service advisor was helpful and answered all my questions. Brandon Honda is a good dealer ship More

Outstanding Service Another great experience on a routine service appointment with Brandon Honda. I was in for an oil change, tire rotation, wiper inserts and brake fluid Another great experience on a routine service appointment with Brandon Honda. I was in for an oil change, tire rotation, wiper inserts and brake fluid change. I mentioned that I was hearing a short noise maybe from the rear suspension during initial acceleration. They diagnosed the problem requiring retorque of some suspension bolts. That fixed the problem with no additional charge. More

Satisfied Great and friendly service. Very please with Devin. He was kind and explained everything well. I would definitely request him the next time I go to ge Great and friendly service. Very please with Devin. He was kind and explained everything well. I would definitely request him the next time I go to get service. More

Great Service - Very prepared and respectful of my time I went to have a service package installed on my car _ tinting, body molding, splash guards, etc. The process was suppose to take 3 hours, but becaus I went to have a service package installed on my car _ tinting, body molding, splash guards, etc. The process was suppose to take 3 hours, but because the dealer had been well prepared, the process only took a little over an hour. I appreciated that they respected my time and worked diligently to get the job done very fast. I especially thank Carina Burr for expediting my service and keeping me informed during the process. More

Impeccable Customer Service This dealership has been taking care of me since I bought my 2007 blue Honda Civic. I was well accommodated and even though I did not purchase my curr This dealership has been taking care of me since I bought my 2007 blue Honda Civic. I was well accommodated and even though I did not purchase my current 2014 Honda Accord here the assistant service manager Devin was able to take care of my service needs as well as referring me to salesman Chris of maybe getting into a newer Accord and he also took the time to give me my options of refinancing. I'll always come to this dealership for my service needs because they've been doing a well superb job and they'll always have my business. More

Accord V6 Vince Bartolomeo is the reason I keep returning and I hope he is always there..... He is a very nice service advisor and very helpful great job Vince. Vince Bartolomeo is the reason I keep returning and I hope he is always there..... He is a very nice service advisor and very helpful great job Vince. More

Major Service Concerns Addressed Ryan, the service advisor, listened to my concerns regarding the transmission, instead of disregarding my concerns, as I had been previously treated ( Ryan, the service advisor, listened to my concerns regarding the transmission, instead of disregarding my concerns, as I had been previously treated (including original purchase date of 8/2018). Ryan looked in the history of the Honda Pilot 2014, and found the transmission had never been serviced; although, Brandon Honda was listed (per Ryan) as the sole service provider. Therefore, they agreed to flush the system "free of charge". I was promised a spare key which they have finally agreed to follow through on their promise (after 7 months). I am still waiting to receive the key in my hands. I believe Ryan is not going to "drop the ball". Finally, my door lock problem and air conditioning unit was also a major concern upon the initial date of purchase. The door locks have once again been clicking throughout the duration of my drive for two days prior to the scheduled appointment. Ryan seemed to think of this as routine maintenance. I totally disagree... He stated that because it is used, this is routine and should be expected. He then gave me an estimate of approximately $386, which he reminded me that after my $250 deductible, they could help me. I didn't feel good about this. Although, the car was not purchased new, I had a great experience with the purchase, several years ago in Ohio, of a Honda Accord. It was 3 years old, and was delivered in great condition. The only regret I had was purchasing the dealer warranty... This was because I never had to use it. I had the vehicle serviced by the dealership, which included oil changes. I took great care of the vehicle, and in return, it took care of me. I sold the car with no problem, due to the need for a larger vehicle. I remember how proud I was to hand the new owner the maintenance invoices, along with a bittersweet feeling. I knew they were buying a great car (about 10 or 11 years old) for $4000. In conclusion, I desire a similar experience with a dealership that will treat the customer with utmost respect, and value their continued belief in the product purchased. More

Wonderful Customer Service!! Everything was perfect! Wonderful experience! I do not have any complaints or issues. He was very professional, knowledgeable, and friendly. He answer Everything was perfect! Wonderful experience! I do not have any complaints or issues. He was very professional, knowledgeable, and friendly. He answered all of my questions and concerns!! More

Excellent Service Advisor in Vernon Lieber & service desk ca Words can't Express the helpful through sevice we receive from individuals that consistently try very hard to provide a excellent experience no matter Words can't Express the helpful through sevice we receive from individuals that consistently try very hard to provide a excellent experience no matter the issues we encounter with our vehicle...I would hate to Vernon as our adviser to a management position, he truly demonstrates a excellent professional attitude when issues occur with our Pilot...we don't fault him for not being a technical engineer the fact he tries to get us back on schedule without much delay is commendable. More