Brandon Honda - Service Center

Excellent Service!! I was assisted right away by Taje Blake. He was very helpful, courteous and quick! I am really satisfied and really appreciated all his help! I was assisted right away by Taje Blake. He was very helpful, courteous and quick! I am really satisfied and really appreciated all his help! More

30000 service Awesome! Mike was great and made sure I understood what my car needed and didn’t try to seek me things I didn’t need. He was honest and sincere in his Awesome! Mike was great and made sure I understood what my car needed and didn’t try to seek me things I didn’t need. He was honest and sincere in his advice and I really appreciate that as a customer. More

Oil change and tire rotation plus checking tire pressure. All things done in a timely and respectful manner. I was kept aware of the progress of service during the time I was there. Thanks All things done in a timely and respectful manner. I was kept aware of the progress of service during the time I was there. Thanks More

Completely satisfied I drove in without an appointment on a Friday afternoon and met Jacob Polanco. He welcomed me and was pleasant and courteous. He informed me it would I drove in without an appointment on a Friday afternoon and met Jacob Polanco. He welcomed me and was pleasant and courteous. He informed me it would take some time. He came to me in an hour and forty-five minutes to let me know my car was done. Better yet that there was no charge because I had not use a coupon I had been given when I bought my car. Pleasently surprised. Good business practices. More

Fantastic! I brought my car in for repairs. Although the wrong part was ordered, the dealership didn't want to inconvenience me so they provided me a loaner car I brought my car in for repairs. Although the wrong part was ordered, the dealership didn't want to inconvenience me so they provided me a loaner car while they worked out the issues with the part. I was kept up to date on the status of my vehicle at all times. Teja went above and beyond! More

Jacob Polanco- 5 star service advisor I brought my car in for an oil change that subsequently turned into another visit to have my tires replaced. Jacob Polanco was my service advisor who I brought my car in for an oil change that subsequently turned into another visit to have my tires replaced. Jacob Polanco was my service advisor who took the time to review my warranty package to discover I had coverage to replace my tires. This totally shocked me as on a previous visit a service advisor tried to sell me tires, never mentioning anything about my warranty package. Jacob assured me I had the coverage. He totally took care of me, hooked me up with a rental car and received authorization to have all four tires replaced. He was very friendly, knowledgeable, polite and had great customer service skills. I will request him on any future visits to Brandon Honda. More

Mr Taje Blake was very helpfully Mr Taje Blake really did a job by helping me by explaining me about all the savings that Brandon honda offer and what service(s) are most important to Mr Taje Blake really did a job by helping me by explaining me about all the savings that Brandon honda offer and what service(s) are most important to get done now and which one I can wait for mg next service. Thank you so much for all your help. More

Low pressure tire gauge reset I recently found a screw in one of the tires of my 2019 Insight. I took it to a local tire company for convenience sake to replace the tire. They repl I recently found a screw in one of the tires of my 2019 Insight. I took it to a local tire company for convenience sake to replace the tire. They replaced the tire with a comparable brand tire than the original, but they could not get the "low tire pressure" gauge to turn off after 2 attempts. So I took it to Brandon Honda without an appointment to get it reset. It took a little under 1.5 hours of waiting, but it was worth waiting for it. No charge, and problem fixed.*Useful info. Brandon financing offers a 5yr road hazard for about $500 based on my inquiry. A new replacement tire with labor could run you $230. Two 'nail/screw in tire incidents' would cover the cost. My service advisor Vince was very helpful and understanding of my situation and tried to get me out asap. More

A great experience! I love my service manager, Taje Blake. He explained everything so that I was sure what needed to be done for my car, and happily answered all my quest I love my service manager, Taje Blake. He explained everything so that I was sure what needed to be done for my car, and happily answered all my questions. He was knowledgeable and friendly, putting me at ease quickly. He checked on me several times while I was there, and made me feel very welcome. I also was very happy with David, who drove me home and back to pick up my car when it was done. It is good to know my car is well cared for, and I can feel secure driving a well maintained vehicle. Thank you! More

Taking care of my concerns I had another led headlamp fail during the warranty period of my vehicle along with a shudder in the transmission when the vehicle had sat for a long I had another led headlamp fail during the warranty period of my vehicle along with a shudder in the transmission when the vehicle had sat for a long time (over 8 hours). Vincent was able to get me into a loaner vehicle which I truly appreciated as my time is extremely limited between work and my handicapped wife. The light was replaced and a software update on the systems was done to eliminate the shudder. More