Back

Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

Sort by
April 05, 2025

3 hours waiting for a simple oil change, service advisor never contacted me and I went to the desk 3 hours later asking what happened, he grab my receipt from a pile of papers and said oh yeah your vehicle More

by ivanvasquez04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Beaupierre
Apr 07, 2025 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I sincerely apologize for the long wait and lack of communication during your recent visit. Waiting three hours for a simple oil change without any updates is unacceptable, and I understand how frustrating that must have been—especially having to track down the status of your own vehicle. This situation has been brought to our team’s attention to address the lack of follow-through and improve organization and communication moving forward. If there’s anything further I can do to assist, please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 05, 2025

The efficiency with getting me in to replace the part that was recalled was stellar.. More

by vonnie63_99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 05, 2025

Received excellent service from my advisor Charlie who was attentive and provided excellent customer service. He was detailed and thorough when making recommendations and responded promptly. More

by born2help1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
April 05, 2025

The appointment was scheduled for 3:30pm. I arrived on time and it took almost 45 minutes to be attended to. The car for a simple oil change took 2 hours. I even left without the paper showin More

by Renan Cesar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
KEVIN, ASM 8135702062
Apr 07, 2025 -

Brandon Honda responded

Thank you for your feedback, and I sincerely apologize for the delay and overall experience during your recent visit. Waiting 45 minutes past your scheduled appointment time and not receiving documentation for your service is unacceptable, and I understand your frustration. This is not the standard we strive to uphold, and your comments have been shared with our team to ensure we address these issues immediately. If you’d like to receive a copy of your service record or discuss this further, please don’t hesitate to contact me at 813-664-1234 or rvanhart@brandonhonda.com. Thank you for bringing this to our attention. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

April 05, 2025

Service was awesome. Kaylee was awesome. I called her on the way to work and asked her if I could get the car and she got me right in for an oil change and she did an awe More

by GBEASLEY05141964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
April 05, 2025

Great customer service and maintenance. Have already recommended to others. Would buy from here again. More

by slhamlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Soufi El Ghanim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mustapha Hafez
April 04, 2025

Called Tom, set up a quick appointment. Was in and out within an hour. And the price was surprisingly low. More

by SANDREWS33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Magnificas personas muy atentas y el servicio magnifico , Agustin muy buena persona, todo el personal muy bueno More

by ulipnor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

100 percent satisfied. Thanks so much. Why is 15 words so hard to come up with? More

by JASON.ERICSTEPHENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
April 04, 2025

Great service! Was in and out for a battery and transmission flush. Peter was very welcoming and helpful. More

by edsonrio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
42
...