5,963 Reviews of Brandon Honda - Service Center
Excellent My whole experience was enjoyable. My service advisor was very helpful and patient. All around experience 10. I prefer to have the same service rep o My whole experience was enjoyable. My service advisor was very helpful and patient. All around experience 10. I prefer to have the same service rep on my next visit. More
Very professional Michael Mack treated me well and made sure to keep me in the loop. He went over all my car problems with me and when I should worry about fixing them. Michael Mack treated me well and made sure to keep me in the loop. He went over all my car problems with me and when I should worry about fixing them. I will want to deal with him from now on. More
First time service The service was handled very well. From beginning to end my experience was quick and efficient. Nick in service is surely an asset to your company. Jo The service was handled very well. From beginning to end my experience was quick and efficient. Nick in service is surely an asset to your company. John Rios in finance is an extremely professional , as well as a thorough one. My overall experience is one that I would surely be glad to refer others to Brandin Honda. More
Oil change/tire patch/ honesty and unrushed great service My service person was John Riddlebarger - exceptional customer service skills. He treated me like I was his only customer, answered my questions, wa My service person was John Riddlebarger - exceptional customer service skills. He treated me like I was his only customer, answered my questions, wasn’t pushy about other repairs that could be done, I thoroughly enjoyed my experience at your dealership. Came in as a walk in, so it took a little longer, but it got done, and LOVED that my car received a much needed “bath”. I do extensive travels as a Minister, back and forth to Mexico Beach - so it was like driving a new car with clean windows! The guys found my tire had a nail, and I got it patched while there. Thought I needed to change out my air filter, but was told it was fine - loved the honesty! I left very happy!!! More
excellent dealership I’m from out of state and needed an oil change. This is undoubtedly the best Honda dealership I’ve ever experienced. The staff members were efficient I’m from out of state and needed an oil change. This is undoubtedly the best Honda dealership I’ve ever experienced. The staff members were efficient and friendly. Also, very quick and got an excellent free car wash. More
Amazing Staff. excellent staff and atmosphere Vernon was excellent he kept me informed and made sure my experience was top notch I will difentlty continue to use the excellent staff and atmosphere Vernon was excellent he kept me informed and made sure my experience was top notch I will difentlty continue to use them for the matinance on my car More
Quick and professional The service was quick. The representative was polite, friendly and helpful. The service work was done with good quality. In general everybody at the d The service was quick. The representative was polite, friendly and helpful. The service work was done with good quality. In general everybody at the dealer are nice. More
Great staff Thomas was great he made sure I was good and didn’t have to wait long very friendly great customer service would recommend him to others Thomas was great he made sure I was good and didn’t have to wait long very friendly great customer service would recommend him to others More
Service was great Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. More
Poor Service and follow up on issues with new Pilot We bought a 2018 Honda Pilot in August. We have had Hondas and Pilots previously so we are very familiar with the seat warmers.Our cars were always pu We bought a 2018 Honda Pilot in August. We have had Hondas and Pilots previously so we are very familiar with the seat warmers.Our cars were always purchased at Regal in Lakeland. Your service department said my seat warmers were working fine. They are not. They said they would have a representative call us. That never happened. My husband has contacted the service department again concerning this problem and the person has not contacted us again. We have always dealt with Regal in Lakeland and we are sorry we did not this time. My husband recently purchased another Pilot 2019 from Regal and the seat warmers are fine. Wish we had bought this car from them. More