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Brandon Honda - Service Center

Tampa, FL

4.6
5,963 Reviews

5,963 Reviews of Brandon Honda - Service Center

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January 17, 2019

Excellent My whole experience was enjoyable. My service advisor was very helpful and patient. All around experience 10. I prefer to have the same service rep o More

by alphafox10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Mack., Kendell Barnes
January 17, 2019

Very professional Michael Mack treated me well and made sure to keep me in the loop. He went over all my car problems with me and when I should worry about fixing them. More

by Hank457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael, Mack
January 17, 2019

First time service The service was handled very well. From beginning to end my experience was quick and efficient. Nick in service is surely an asset to your company. Jo More

by Glitter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Guermassi, Nasser Salim
January 17, 2019

Oil change/tire patch/ honesty and unrushed great service My service person was John Riddlebarger - exceptional customer service skills. He treated me like I was his only customer, answered my questions, wa More

by Juscinda176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Riddlebarger
January 16, 2019

excellent dealership I’m from out of state and needed an oil change. This is undoubtedly the best Honda dealership I’ve ever experienced. The staff members were efficient More

by Lori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Polanco
January 16, 2019

Amazing Staff. excellent staff and atmosphere Vernon was excellent he kept me informed and made sure my experience was top notch I will difentlty continue to use the More

by Samsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Liburd
January 15, 2019

Quick and professional The service was quick. The representative was polite, friendly and helpful. The service work was done with good quality. In general everybody at the d More

by Alberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Watkins
January 15, 2019

Great staff Thomas was great he made sure I was good and didn’t have to wait long very friendly great customer service would recommend him to others More

by 262726rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Garner
January 13, 2019

Service was great Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. More

by Tinyaj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Poor Service and follow up on issues with new Pilot We bought a 2018 Honda Pilot in August. We have had Hondas and Pilots previously so we are very familiar with the seat warmers.Our cars were always pu More

by SO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Our sales person is not on this list. My husband spoke to a person named Nick in the service Department.
Jan 18, 2019 -

Brandon Honda responded

SO Thank you for reaching out to us and I am sorry that you are having issues with the seat warmers. I do apologize for your frustration. Please reach out to me directly, at your convenience, so we can see what is happening and work towards a resolution. Thank you! Neil Cann Brandon Honda Assistant Service Director ncann@brandonhonda.com 813-664-1234 Store

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