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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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March 02, 2019

Service was fast and reasonably priced. Got same day service from an overnight tow in. Fantastic! Multiple call updates. Was able to add in all the suggested maintenance items and they handl More

by Krand13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
March 02, 2019

Oil change and service for the first time on my 2018 CRV. My appointment was at 9:30am at Brandon Honda and they had my vehicle done within an hour. This us probably the shortest time I've ever had to wait f More

by Hondalover49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Barolomeo
March 02, 2019

Warranty Repair The vehicle was booked in, serviced and back on the road in an hour - very happy with the pace of the repairs and the courtesy of the Service Manager More

by SPS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Greene
March 01, 2019

Oil change Kyle was very friendly and kept me informed of the progress being made. He helped make my visit as enjoyable as an oil change and tire rotation can be More

by Ungar888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

great service Brandon Honda makes it very easy every step of the way to set up service appts etc, From the first call to set up the appt to the time you walk out t More

by Sandi A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

service I came in for service and with my service advisor left with the service done and feeling good that if there was any problems could call him again..,, More

by Car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2019

Excellent Service Brandon Honda has the best Service Department I have visited in many years. Every time I take my car in the Service Advisor handles everything very pr More

by KathyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent B
February 27, 2019

Augustine Cardona was very courteous and professional I have had great satisfaction so far with Brandon Honda. I really appreciate the service coupons they text to me. I plan to keep going back for servic More

by Randy2013
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2019

Problem not solve yet. No calls back to inform. I was there , they told me they would call me next day to inform when the glass was going to be available snd no calls yet . I call and still no answe More

by Michy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohomed Essa, Chris Corrigan, Luis Gaetan
February 27, 2019

They chipped my paint I went to Honda to have my gas cap checked out. I bought the car two days prior from another dealership and the car was still under warranty. Turns ou More

by Stewa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Chasse
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mack. Jennifer was not pleasant or helpful.
Mar 13, 2019 -

Brandon Honda responded

Ashley Thank you for reaching out to us. As was discussed with you the issues the vehicle has were existing prior to your purchase from another dealer. We did attempt to touch up the paint for you, however; we are unable to undo what has already been done incorrectly. We do apologize for your frustration, it is understandable. If we can help you with anything in the future please let us know. Warmest Regards Eric Lewis Service Director Brandon Honda elewis@brandonhonda.com

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