Brandon Honda - Service Center

AC gone My AC went on my new car of 2 months. I brought it in, and the problem was fixed fast. They try their best to do what need to be done -- they listen My AC went on my new car of 2 months. I brought it in, and the problem was fixed fast. They try their best to do what need to be done -- they listen More

Car repair This was not the first time bringing my car in for service. Each time I bring my car in I have had the same excellent results. My service advisor th This was not the first time bringing my car in for service. Each time I bring my car in I have had the same excellent results. My service advisor this time was Alica Gant. She was very professional and knowledgeable. She was easy to talk to and explained all details of my car repair. Thanks Brandon Honda and thanks Alica. More

Timing belt and motor mount replacement; 2 service visits I purchased my 2015 Pilot from Brandon Honda and have been entirely pleased with it. I have all service done and recently had a few warranty items tak I purchased my 2015 Pilot from Brandon Honda and have been entirely pleased with it. I have all service done and recently had a few warranty items taken care of; major items like timing belt and engine mounts. Throughout all my service experiences Augustine Cardona had been my service advisor. I frankly would not be interested in having anyone else handle any of my service needs. I’ve owned several vehicle brands over 50 years; 3 Mercedes, 1 Toyota, 2 Oldsmobiles, 5 Jeeps, and 1 Pilot before my current one. I’ve thus had a variety of vehicle service experiences with dealerships. However I’ve never had the pleasure of working with any service advisor as conscientious and service minded as Mr. Cardona. He is the most responsive advisor I’ve ever dealt with. He’s knowledgeable of his products and always upbeat. He follows up, keeps me advised with what’s going on and personally sees to it that the job is done well and to my satisfaction. You need to clone him as he’s the reason I deal with Brandon Honda. In my opinion, he represents the service conscious image your customers want to have with someone handling their vehicle repair needs. I must also add that most everyone else at the dealership that I come in contact with are cheerful and courteous to customers. That’s an incredible aspect of commercial sales culture to develop. Thank you for allowing me to share my comments as I strongly feel excellent service deserves recognition. More

Flat tire I had a flat tire on my way to church and a friend picked m up. I called the towing company they towed my Civic to Brandon Honda in record time. I p I had a flat tire on my way to church and a friend picked m up. I called the towing company they towed my Civic to Brandon Honda in record time. I picked up my card the next day. Everyone was efficient and friendly - I did not have to wait long. They also replaced my windshield wipers, which were screeching. Total cost to me: $00.00. I even got a bottle of water. I've been a Honda gal since 1977. Audrey P. More

Oil change It was fast and friendly. I came in for service. I was out in about an hour. I have absolutely no complaints. Other than I have to fill out this comme It was fast and friendly. I came in for service. I was out in about an hour. I have absolutely no complaints. Other than I have to fill out this comment box. More

On point The dealer always has available times and the service is on point, very kind and knowledgeable people. Vernon explained what was wrong my vehicle and The dealer always has available times and the service is on point, very kind and knowledgeable people. Vernon explained what was wrong my vehicle and what were all my options. More

Excellent Service I went into Brandon Honda to get an oil change and tire rotation. This was after I called on the phone and did not have a very good experience trying I went into Brandon Honda to get an oil change and tire rotation. This was after I called on the phone and did not have a very good experience trying to get information before I scheduled the appointment on line. I have just moved to Florida in the last 3 weeks also and LOVED my Honda dealership back in Maine. I could not have been more impressed by this dealership when I showed up. They were very fast at checking you in and the person who helped me was very friendly and helpful. It took about an hour and the vehicle inspection showed me the same stuff that I was hearing from the Maine dealer that would need to be fixed soon. They were NOT high pressure and gave useful advice. I will come back to Brandon Honda again anytime that I need service. they did a GREAT job and took over at being even better than the dealership I left in Maine. GREAT JOB !! More

Speedy Service with engaging Service Rep I was very pleased with how quickly my car was serviced. Jason Polanco was very friendly, VERY knowledgeable and very helpful. I'll be back. THANK I was very pleased with how quickly my car was serviced. Jason Polanco was very friendly, VERY knowledgeable and very helpful. I'll be back. THANK YOU More

Great service Took my my car for tire service and my service advisor was very helpful. Replaced two tires. Very happy. I will definitely come back again. Thanks Bra Took my my car for tire service and my service advisor was very helpful. Replaced two tires. Very happy. I will definitely come back again. Thanks Brandon Honda More

For me Joshua gets a A for his services. Only complaint I have is, my tires wasn’t rotated because they didn’t know where the key lock was. It would nice if the maintenance personnel can ask Only complaint I have is, my tires wasn’t rotated because they didn’t know where the key lock was. It would nice if the maintenance personnel can ask the customer were is the key lock, so my tires can me rotated. Other than that, I appreciate the customer service everyone I have come in contact with was very nice.. Thank you’ll for you’ll service.. 😃😃 More