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6,125 Reviews of Brandon Honda - Service Center
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January 13, 2019
Service was great Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. Gave explanations on what is expected & where to go to get my car and possible I had to wait on the car to be wash. More
by Tinyaj
Employees Worked With
January 11, 2019
Poor Service and follow up on issues with new Pilot We bought a 2018 Honda Pilot in August. We have had Hondas and Pilots previously so we are very familiar with the seat warmers.Our cars were always pu We bought a 2018 Honda Pilot in August. We have had Hondas and Pilots previously so we are very familiar with the seat warmers.Our cars were always purchased at Regal in Lakeland. Your service department said my seat warmers were working fine. They are not. They said they would have a representative call us. That never happened. My husband has contacted the service department again concerning this problem and the person has not contacted us again. We have always dealt with Regal in Lakeland and we are sorry we did not this time. My husband recently purchased another Pilot 2019 from Regal and the seat warmers are fine. Wish we had bought this car from them. More
by SO
Employees Worked With
Our sales person is not on this list. My husband spoke to a person named Nick in the service Department.
January 05, 2019
great service the service that Alica gant gave was great thank you so much I will be back to have my car serviced again thank you again Alica gant the service that Alica gant gave was great thank you so much I will be back to have my car serviced again thank you again Alica gant More
by jameshreynolds12
Employees Worked With
Alica Gant
December 31, 2018
very good service. the service was very good i was showed what needed to be done to my car which i did not know i came in for one thing and found out that i had even mor the service was very good i was showed what needed to be done to my car which i did not know i came in for one thing and found out that i had even more problems the advisor (mack)was very good. More
by richard42
Employees Worked With
MICHEL MACK
December 31, 2018
AMAZING customer service I have bought or leased 4 cars from this dealership and they’ve always treated me well, especially in the past year. They go above and beyond in every I have bought or leased 4 cars from this dealership and they’ve always treated me well, especially in the past year. They go above and beyond in every way and I highly recommend them for both sales and service. With my recent purchase, Jeremy Ortiz was very helpful and found the exact car I needed. Additionally, for any service I’ve done, I’ve always been treated like a valuable customer and if any issue arose, Brandon Honda has more than resolved the issue More
by Civ2008
December 31, 2018
Quick, concise service; extreme professionalism When waiting for service at a dealership, the first thing recognized is the wait time. I must say that the wait was very short. The explanation of w When waiting for service at a dealership, the first thing recognized is the wait time. I must say that the wait was very short. The explanation of what was needed to be handled on my car in the future was taken care of professionally by Taje Blake More
by Jackie
December 29, 2018
Very satisfied Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail Chris Tavarez: excellent salesman. Answered every question, demonstrated what our new CRV could do on the road and explained the dashboard in detail. Very satisfied. More
by diane123
Employees Worked With
Other Employees :
Don't remember the names, Luis Gaetan, Christopher Tavarez, John Ortiz
December 28, 2018
When for a regular maintenance on my 2018 CR-V Awesome staff, very friendly, caring!!! My service guy Mr. Augi was very welcoming and was able to answer all of my concerns with a very patience atti Awesome staff, very friendly, caring!!! My service guy Mr. Augi was very welcoming and was able to answer all of my concerns with a very patience attitude, I felt great. I truly appreciate it! It was my first visit to the service dept and I'm looking forward for many more. I sure hope they continue treating one with caring and respect!!!? Best Regards! Joan M Mejia and Maikel Alfonso More
by mejia,joan
Employees Worked With
Other Employees :
Chris Hrock, AWESOME SALES PERSON!!! WE would had never bought this care if it wasn't for Mr. Hrock! If we ever bought another car it will only be with Chris Hrock????, Luis Gaetan
December 27, 2018
Excellent service all around I am a new customer of Brandon Honda. The skid plate on my 2015 Civic was damaged. I worked with Mack who ordered the necessary parts and took care I am a new customer of Brandon Honda. The skid plate on my 2015 Civic was damaged. I worked with Mack who ordered the necessary parts and took care of all the scheduling. We discovered a nail in one of my tires prior to bringing in the car. Mack offered to patch the tire as the nail was in the tread. Since the tread was pretty low I opted to get new tires, but I was happy they offered me the option to patch the tire as many places these days will only replace a tire. Mack made sure to get me all the coupons he could find to help me out. I am very happy with the service Brandon Honda provided and will bring my car back in the future. More
by jad4qa
Employees Worked With
Michael Mack Jr.
December 27, 2018
5K Checkup -- Fast and Pain-Free This was a 5,000 mile checkup on our new Civic, and I had to wait for the car. Daniel McSwiggen capably and professionally handled all the details an This was a 5,000 mile checkup on our new Civic, and I had to wait for the car. Daniel McSwiggen capably and professionally handled all the details and had me out of the dealership in less than two hours. We love Brandon Honda! More
by baja463
Employees Worked With
Daniel McSwiggen
