Brandon Honda - Service Center

Service work done on time and in a timely manner Service department diagnosed a problem that I was unaware of. Auto recall was done plus extras I had asked for and when you did the inspection a probl Service department diagnosed a problem that I was unaware of. Auto recall was done plus extras I had asked for and when you did the inspection a problem was found. Before any work started I was informed of problem and given an estimate to repair. Repair was to take several hours and I was given a ride to my home 20 miles away and a return to the dealership after repairs were made. I would recommend Brandon Honda service department. More

Routine Service We were greeted immediately in the Service Bay and information taken promptly. On entering the service area we were introduced to Daniel McSwiggen our We were greeted immediately in the Service Bay and information taken promptly. On entering the service area we were introduced to Daniel McSwiggen our service manager who listened about our requests for other issues(reverse camera and brakes) to be checked while the car was in for servicing. He conveyed this to the technician. We were ushered into the waiting room which was comfortable though a bit cold. Daniel came by to keep us informed regarding the progress and when the car was finished he gave us a print out of the work done and assured us it was covered since it was our second free service since purchase. He also had the technician come and reassure us that he had checked the camera and brakes against other same models and could find no issues. Daniel also arranged to have the car washed. All together a very positive experience in a timely manner. More

TOP NOTCH SERVICE Daniel Mcswiggum a service rep went well above and beyond listening to our maintenance concerns and thoroughly explained what we be done to get our Ho Daniel Mcswiggum a service rep went well above and beyond listening to our maintenance concerns and thoroughly explained what we be done to get our Honda Pilot back to 100%. There was no hidden costs involved Daniel was very transparent on costs of service. He continually kept me posted on the status of the vehicle while it was in the shop for a few hours for CV axle work. HIGHLY RECOMMEND Brandon Honda for service, regardless if you purchased your vehicle there! In specific, I would recommend seeing Daniel as he is a very personable individual who treats you like a family member! Keep up the great work! More

Great response to emergency service by Veron Liburd On November 19 I brought my Honda CRV in at about 6:00 pm. I had been losing air in one of the tires and needed a repair, as we were traveling 500 mil On November 19 I brought my Honda CRV in at about 6:00 pm. I had been losing air in one of the tires and needed a repair, as we were traveling 500 miles the next day. Veron Liburd assisted me and got the problem resolved during a very busy evening for the service department. Hit the road the next day with no subsequent problems. This may seem like a simple issue, but the combination of Brandon Honda being open into the evening and staffed by competent and caring staff, enabled us to enjoy the Thanksgiving holiday stress free. More

So kind Rachel was so kind and helpful on our visit. I felt like she truly cared about us and our situation. She was very informative and made sure we were Rachel was so kind and helpful on our visit. I felt like she truly cared about us and our situation. She was very informative and made sure we were taken care of. Thank you! More

oil change service I had oil change for my honda civic 2012 . The service was fast and professional. Augustine is friendly good person, he explain me all detail about m I had oil change for my honda civic 2012 . The service was fast and professional. Augustine is friendly good person, he explain me all detail about my car I got good experience with him. More

As always excellent service Brandon Honda is always a pleasure to deal with. They have excellent customer service and take the time to explain everything. I have never felt press Brandon Honda is always a pleasure to deal with. They have excellent customer service and take the time to explain everything. I have never felt pressured to get work done. More

Typical Maintenance Appointment I made an appointment for 10:30am on Saturday for an oil change and tire rotation and was out of there at 11:40am. It was quick. I made an appointment for 10:30am on Saturday for an oil change and tire rotation and was out of there at 11:40am. It was quick. More

Service advisor was awesome! Jacob was a great service writer. Explained and diagnosed problem and was overall a positive experience with him! He went above and beyond to make sur Jacob was a great service writer. Explained and diagnosed problem and was overall a positive experience with him! He went above and beyond to make sure he helped me. More

accident repair involving body and wiring faults Not only did they repair the ridgeline they guided me thru the process of dealing with the insurance company. The guidance I received saved me time an Not only did they repair the ridgeline they guided me thru the process of dealing with the insurance company. The guidance I received saved me time and money More