Brandon Honda - Service Center

Everyone was very helpful. Rachel Christie was the person who helped me in the service department. She answered all my questions and also set up a ride for me to the mall while Rachel Christie was the person who helped me in the service department. She answered all my questions and also set up a ride for me to the mall while by 2017 Ridgeline was being serviced. She was wonderful:) More

Personal and timely I was greeted right away by Devon and he explained everything since it was my first visit. My car was done and washed as promised. I was greeted right away by Devon and he explained everything since it was my first visit. My car was done and washed as promised. More

Friendly Dealership I hit something on the road way and Brandon Honda went above and beyond to make sure that my car was restored to 100% and that I was completely satisf I hit something on the road way and Brandon Honda went above and beyond to make sure that my car was restored to 100% and that I was completely satisfied. Everyone there Especially Bob my Service Manger did an Awesome Job taking care of my car!! More

Service with a smile The service time for an oil change, tire rotation and 21 point inspection took was estimated at 1.5 hours. Our vehicle was done and washed and my wife The service time for an oil change, tire rotation and 21 point inspection took was estimated at 1.5 hours. Our vehicle was done and washed and my wife and I were on our way home in less than 1 hour. It's nice to have over achievers working on your car. More

Integrity One extremely important word can make a great business - "Integrity". Augustine and Rachel have been the two key service members that have assisted L One extremely important word can make a great business - "Integrity". Augustine and Rachel have been the two key service members that have assisted Louise and I. They have consistently stood by and followed through with what they said they will do. We have a great appreciation for the style of business and customer service they provide on behalf of Brandon Honda. By having such a great service department staff, it makes us want to recommend you to people we know and for us to come to you to purchase future vehicles. More

Great Customer Service I always come to Brandon Honda. Everyone is always so nice and eager to please. My initial purpose was service, but I ended up upgrading my car! It wa I always come to Brandon Honda. Everyone is always so nice and eager to please. My initial purpose was service, but I ended up upgrading my car! It wasn't planned so Zack treated me to a delicious lunch at their café. Luis took care of my financing and got me a rate I was very happy with and I drove home in my new (to me) 2016 CRV! More

Goes the extra mile for customers I took my car in for a strange noise I was hearing and Jenn and other members of the service team were terrific about trying to figure out what it was I took my car in for a strange noise I was hearing and Jenn and other members of the service team were terrific about trying to figure out what it was. They made sure to rule about any problems. Jen called me with constant updates about my car and made everything as easy as possible. I've worked with Grant numerous times over the last three years and he's always been terrific and made me feel very valued as a customer. The customer service in every department at the dealership is exceptional. More

What happened to the appointment Back in Dec during my last oil change they told my wife that the rear bakes needed to be replaced as soon as possible. So I bought new brake pads and Back in Dec during my last oil change they told my wife that the rear bakes needed to be replaced as soon as possible. So I bought new brake pads and started to install them only to find out that the old pads where all most as good as the new ones. So at this appointment for an oil change they told me that the brakes where in the green and in good shape. I asked the service tech about this and he said "that he knew nothing about it" . This leaves me to believe that your service people are out to rip people off and sell them a service that they do not need. I just don't understand how brake pads can get beeter on their own, unless I have a magical car. the nest item for you is the appointment system. I had a 0730 appointment and arrvived at 0715. There where cars all ready in line so I asled the service tech if I had to wait for all of thiose cars or do I go ahead of them because I had an appointment, his comment was again "that he knew nothing about it". He did tell me that it would be about one hour and thirty minutes for an oil change. How does the appointment system work or not work. If have an appoint for 0730 I shouldbe getting servoce about that time, an oil change only tales 15 to 29 minutes not 1.5 hours.Feel free to contact me if you want to hear more More

I went for service n they guy was really good n quick n took Cause I think the service I got when I went to Honda for service was great and that’s was my 2 car I took to Honda n both times was good service Cause I think the service I got when I went to Honda for service was great and that’s was my 2 car I took to Honda n both times was good service More

Jen Chasse is fantastic I had a major problem which was my car wouldn't start and I had been waiting on a tow truck for 4 hours. I was soaked in sweat and was miserable. Jen I had a major problem which was my car wouldn't start and I had been waiting on a tow truck for 4 hours. I was soaked in sweat and was miserable. Jen as usual took me in and got my car completed quickly. She is the best service advisor I have had at your facility.. Thanks Jen, Bob Adams More