Brandon Honda - Service Center

Great experience Great service, polite employees, arrived at scheduled time and was attended right away. Car was sent back for service, and less than an hour Ms. Rache Great service, polite employees, arrived at scheduled time and was attended right away. Car was sent back for service, and less than an hour Ms. Rachel contacted me for pick up. Would reccomend and use their service in future. More

Service He did a great job! This was my first service completed at Brandon Honda and I will definitely come back. The service was fast and I felt taken care o He did a great job! This was my first service completed at Brandon Honda and I will definitely come back. The service was fast and I felt taken care of as a customer. More

Great service experience No appointment when I went in, and after looking at my car they will have to order the part. Still fast service. In/out fast! No appointment when I went in, and after looking at my car they will have to order the part. Still fast service. In/out fast! More

Follow up service Augustine was very good. He kept me informed and my car was actually washed when done. My car usually sits after it gets done! This is the irritating Augustine was very good. He kept me informed and my car was actually washed when done. My car usually sits after it gets done! This is the irritating part of the service.... More

great service I developed a slight vibration at speed - Dave got my tires rebalanced and a 4 wheel alignment - solved the problem - very happy with response and tim I developed a slight vibration at speed - Dave got my tires rebalanced and a 4 wheel alignment - solved the problem - very happy with response and time waiting More

Very Professional Everyone was very feindly, thorough and profesional. Bob folllowed up with me after the car was fixed to make sure that everything was taken care of. Everyone was very feindly, thorough and profesional. Bob folllowed up with me after the car was fixed to make sure that everything was taken care of. More

Service Augustine Cardona in service was great and customer service was amazing. He made me feel welcome and at home and I appreciate all the attention he ga Augustine Cardona in service was great and customer service was amazing. He made me feel welcome and at home and I appreciate all the attention he gave my car. More

Great Experience My son needed to take his Honda Pilot in for recall services and didn't want to take a half day off from work, so he made the appointment and asked me My son needed to take his Honda Pilot in for recall services and didn't want to take a half day off from work, so he made the appointment and asked me to take his car in since I am "retired". I arrived at the dealership 10 minutes before the scheduled time and was immediately greeted by a service specialist. After just a few minutes David Phelps, Assistant Service Manager, came out to greet me and get the exact mileage of the vehicle. I followed him inside to his area and he confirmed the reason for the visit and even updated some old information in the system on the vehicle and asked me if I had ever been there before? When I said no, he took me to where I could comfortably wait and showed me where everything was (coffee, water, cafe and restrooms). He told me I would get a text and could get updates on the progress of the work being done. Although I was prepared to wait as long as 4 hours for the service work to be completed, David came to get me in just over an hour to tell me the work was done. I knew the tire light was on in the vehicle but since the vehicle is well past the warranty period, I had not mentioned that to David since I thought I would have to take the car to another mechanic to get the tires checked and the light reset. He saw the light, had the tires checked and air added to them and the tire pressure light reset. Additionally, he had the car washed when it was pulled up for me. What a GREAT experience! I told my son how happy I was to take his car to Brandon Honda for service and would not hesitate to share my experience! Good Job! More

Oil change I take my car for an oil change and everything is ok I want to do survey about service people for my car and people friendly. I take my car for an oil change and everything is ok I want to do survey about service people for my car and people friendly. More

Excellent In for service on February 14, 2018, my Service Rep. David was friendly and very helpful. Explained all work done on my vehicle in detail. Thank You. In for service on February 14, 2018, my Service Rep. David was friendly and very helpful. Explained all work done on my vehicle in detail. Thank You. More