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Brandon Honda - Service Center

Tampa, FL

4.7
6,097 Reviews

6,097 Reviews of Brandon Honda - Service Center

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May 31, 2025

Kaylie was fantastic! Pretty quick service considering how busy the place was! Love this dealership! Great snack and drink choices, too! More

by teganhilton7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
May 31, 2025

Had a service maintenance appointment for oil and filters, MPI came back showing that battery was looking in the yellow and recommended to replace. My particular battery was not in stock & needed to More

by dennis.marrero29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Cook
Jun 02, 2025 -

Brandon Honda responded

Thank you for taking the time to share your recent service experience. We sincerely apologize for the inconvenience and lack of communication regarding the battery replacement. Being asked to wait longer than expected—only to find out the wrong part was ordered—is understandably frustrating and not reflective of the level of service we strive to provide. We appreciate your loyalty to Brandon Honda over the past ten years, and your feedback has been shared with the appropriate team to ensure better accuracy and communication moving forward. If the battery concern is still unresolved or there’s anything further we can assist you with, please don’t hesitate to reach out. We'd like the opportunity to regain your confidence. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

May 30, 2025

Great service Kevin Cook always takes good care of me! When there is a problem with the service, he is always on top of it and helps in resolution More

by LEAH.DERGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cook
May 30, 2025

great communication, told me the time and it was exact, very easy flowing, thank you! More

by HUNTERBLANTON99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

The service was excellent and Dan was super helpful. They were able to take very good care of my Civic and they were efficient. More

by hrgauvreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

I purchased my car from them about 3 years ago and they really maintain the service along with having phenomenal customer service that really treat you right when you come there More

by caddilac30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Kaylie was absolutely amazing from start to finish! !!! She was professional, friendly, thorough and quick. More

by Pendleton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylie
May 30, 2025

Great job from Augi in the service department at Brandon Honda. I had some issues with my 2016 Accord and since it's paid off and I want to hand it down to my son Augi walked through the repairs and provide More

by bucsboyle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Irvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

It was very large but it was very personal. I moved from a small town in NY with a small dealer . Loved this place. Very professional More

by robh1357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

The mechanics and technicians seem knowledgeable. We like the waiting area and it's easy to make and change appointments online. The best part is our service advisor Travis. He is friendly and effici More

by Rnmccartney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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