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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews
Call Service Center (813) 664-1234

6,124 Reviews of Brandon Honda - Service Center

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March 24, 2025

First time Honda owner, first time Brandon Honda customer. Been treated very well so far. More

by jascas_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

Auggie is awesome! ! He is the only reason I keep coming to Brandon Honda. His customer service is the bestt. More

by jedwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

Great customer service helped me out so much with a new tire. Great job..other then that only issue i have is how long have to wait when I have an appt. 2.5 hr to 3 hour wait every time. I always have app More

by JOSH_S703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 24, 2025

I have bought cars from Brandon Honda since 2011 and continue to be pleased by their professionalism and integrity. Their service department is second to none. I plan to make future car purchases at Bra More

by HANKMCKEITHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

Good visit for regular scheduled service & maintenance. Service Manager, Donald Negri was very professional and look forward to working with him in future. More

by JIM.KRAUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 23, 2025

Excellent experience. The customer service rep, Andy, was friendly and very professional. He too the time to explain everything, whether the care needed it or not. More

by garon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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March 23, 2025

Didn’t do services that were supposed to be done for the third straight time! Worst dealer service around More

by JOHNGONYEA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of above
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Mar 24, 2025 -

Brandon Honda responded

Thank you for taking the time to share your feedback. I’m sorry to hear that your experience felt rushed and that communication from our team has been lacking. Being passed around without clear answers is frustrating, and I understand how that can impact your overall experience. I’d appreciate the opportunity to speak with you directly and help resolve any outstanding concerns. Please feel free to reach out to me at 813-664-1234 or rvanhart@brandonhonda.com. We value your time and business, and I hope we can earn back your trust. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 23, 2025

Why do need to pay 45 when I Submit 24 & oil change coupon and waiting time increasing now days More

by Mull
Recommend Dealer
No
Employees Worked With
Some random supervisor
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Mar 24, 2025 -

Brandon Honda responded

Thank you for your feedback. I understand your concern regarding the pricing, especially when presenting a coupon, and I sincerely apologize for any confusion or inconvenience this may have caused. We’ll be reviewing your transaction to ensure everything was applied correctly. Regarding the increased wait times, we are actively working to improve our scheduling and efficiency to better serve you and all of our customers. If you’d like to discuss this further or need assistance with your recent visit, please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 22, 2025

The time for my appointment and the time my service was done was ok for me More

by matt
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 21, 2025

Jason B. Is always a pleasure to work with. He is professional, knowledgeable and timely. Great service! More

by TERENZID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know these employees
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