5,931 Reviews of Brandon Honda - Service Center
Professionalism at its best I've been dealing with Brandon Honda for quite a few years and I've always been treated with courtesy and respect. I've always used their service dep I've been dealing with Brandon Honda for quite a few years and I've always been treated with courtesy and respect. I've always used their service department for my Hondas over the years as well and never have I felt cheated or hoodwinked by the service people there. Mike Hudak was my service rep yesterday for a simple oil change and tire rotation and he treated me like I was spending hundreds of dollars more for major repairs. He also showed me what I should be getting fixed when I was able to do so without any pressure or arm twisting. I will continue to use the Honda service department as long as I own a Honda. Their prices are fair and the personell are trustworthy. More
Maintenance I have experienced the best attention and service at Brandon Honda. They have treated me very well and always ensure my service experience is excellen I have experienced the best attention and service at Brandon Honda. They have treated me very well and always ensure my service experience is excellent. Every one is very helpful and friendly. They get me the discounts available and don't make me feel pressured into purchasing something I don't need. They have gained my trust and I plan on servicing all my vehicles there. More
Great service! Everyone is always courteous, friendly, attentive and competent. Always very pleased with my service here and have recommended Brandon Honda to my fr Everyone is always courteous, friendly, attentive and competent. Always very pleased with my service here and have recommended Brandon Honda to my friends and associates, More
Car service for Flat Tyre Excellent and on time service provided. I was informed about the exact price of the repair and then the vehicle was delivered on time and cleaned Excellent and on time service provided. I was informed about the exact price of the repair and then the vehicle was delivered on time and cleaned More
Easy and quick Took my car in to get my recalled airbags fixed...service was friendly an wait wasn’t bad. Car came back a little dirty but not a big deal Took my car in to get my recalled airbags fixed...service was friendly an wait wasn’t bad. Car came back a little dirty but not a big deal More
First oil change Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was no Service advisor Augustine was very pleasant and helpful. I waited about an hour for my oil change. I noticed the oil life still read 30% and it was not reset, so unfortunately I will need to return to the dealer. More
Augustine in the Service dept is professional, helpful, pe Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to Augustine in the Service dept is professional, helpful, and informative. He is always considerate of time constraints and does everything possible to make service appointments go as quickly as possible. More
Epitome of Customer Service While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a While I have had "okay" experiences with the Service department for our 2013 Pilot, I now know why my wife has told me to ask for Augustine. During a recent service visit for our 2013 CR-V, I finally had the pleasure of having Augustine take care of us. Not only was he courteous and professional, he also took the time to listen and acknowledged our concerns; which is a key element missing from customer interactions these days. Being in the customer service profession for many years, I tend to be more critical as a customer. I can honestly say that Augustine should be the head of Customer Service training for the entire Morgan Automotive group. While my wife and I would hate to lose him as our service manager, we think everyone would benefit in the end. Thanks for taking care of us Augustine and keep up the great work! More
Never disappointed EXCELLENT SERVICE Same Service Adviser Rachel, on each visit, knows the Car & Customer recognition incredible attention to detail carefully repeats work requested & Same Service Adviser Rachel, on each visit, knows the Car & Customer recognition incredible attention to detail carefully repeats work requested & work completed. This is my 4th Vehicle purchase More
Power lock issues Power locks on my Honda Fit were broken and not covered under my warranty plan. Andy and Bob found a way to help me out and get the locks replaced. Th Power locks on my Honda Fit were broken and not covered under my warranty plan. Andy and Bob found a way to help me out and get the locks replaced. Thanks! More