Brandon Honda - Service Center

Bad Transmission David my service advisor was great. He kept informed on the status of my car. The transmission on the car went out a 24,558 Mi. Honda put a new transm David my service advisor was great. He kept informed on the status of my car. The transmission on the car went out a 24,558 Mi. Honda put a new transmission. More

Requested review A positive experience. Left the vehicle for rotation and balance. Was performed as well as changing the defective battery sensor that was susceptible A positive experience. Left the vehicle for rotation and balance. Was performed as well as changing the defective battery sensor that was susceptible to corrosion in salty environments and bursting into flames. More

Great place! Great Service Good/Fast service, friendly and convenient. Jenn was really patient and help all my needs. She answered all my questions and my car was ready in no ti Good/Fast service, friendly and convenient. Jenn was really patient and help all my needs. She answered all my questions and my car was ready in no time More

Unexpectedly good service My other auto is a BMW and I am used to a positive service experience. Brandon Honda is comparable to service that I have received at Reeves BMW. My other auto is a BMW and I am used to a positive service experience. Brandon Honda is comparable to service that I have received at Reeves BMW. More

Very good service! Bob made sure my auto was checked up n that recall n’ warranty items that needed to be done, or Replaced were taken care of. I appreciated the coupon Bob made sure my auto was checked up n that recall n’ warranty items that needed to be done, or Replaced were taken care of. I appreciated the coupon discount for tire rotation as well. More

You can trust that they will be there when you then the must Recently, my wife had a flat tire. We far from the Bandon Honda and we could not find the wheel key lock. I call Brandon Honda and explained my situ Recently, my wife had a flat tire. We far from the Bandon Honda and we could not find the wheel key lock. I call Brandon Honda and explained my situation. In 30 minutes I had one of their technician helping us out where the car was. Unfortunately, my wife has driven on the flat tire. However, as I had bought the tire from Brandon Honda a year earlier, and added the including insurance, the new tire was half of the price. More

Terrific service performed ! We gave a 5 star rating because the whole Brandon Honda team was very caring for our CRV, efficient, professional, and respectful of our presence and We gave a 5 star rating because the whole Brandon Honda team was very caring for our CRV, efficient, professional, and respectful of our presence and time! We plan to make them our Honda dealership for our future maintenance! Thank you Brandon Honda! More

Honest Answers I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask quest I have been taking my car into Brandon Honda for its regular service for several years and I always have an easy, honest experience. When I ask questions or decline certain service items, they always provide their honest assessment. Its nice, because I don't always have the funds available and I can make a good choice as to what needs to be done first with my vehicle. More

Mike Hudak was terrific! Mike was very informative.courteous,and Johnny on the spot! He is a very good asset to your company! Took care of all my needs! Mike was very informative.courteous,and Johnny on the spot! He is a very good asset to your company! Took care of all my needs! More

Bob Hovorka Finally Carried The Ball I called and made an appointment for a 30,000 mile checkup on my leased CR-V. The person taking the call made no mention about the expensive and time I called and made an appointment for a 30,000 mile checkup on my leased CR-V. The person taking the call made no mention about the expensive and time-consuming nature of the 30,000 check. I arrived at the service line, was checked in, and shown to the waiting room. Again, no mention of what a 30,000 mile checkup means in terms of time and cost. After waiting NINETY minutes, Bob Hovorka came to the waiting room, introduced himself, and asked me to come with him. Uh-oh, now what? Bob explained the full nature of the checkup, that it typically takes over 4 hours, and costs $700-800. I told Bob that I couldn't wait, that I had to leave town for South Carolina after the service and ... what now? Long story short: Bob arranged for a no-cost rental for me, told me that car would be ready in the morning, and apologized for the confusion. I wasn't happy then, but I am now and it's all because Bob stepped up and carried the ball when no one else did. Thanks, Bob! Honda is lucky to have you. (I downgraded Customer Service because of this incident, but Bob gets 5 stars) I think Honda needs to train some people. More