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Brandon Honda - Service Center

Tampa, FL

4.7
6,124 Reviews

6,124 Reviews of Brandon Honda - Service Center

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March 21, 2025

Anthony was outstanding in communication and personal service. Always a pleasure dealing with him Very accommodating. More

by blepinski62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
March 20, 2025

Tristan is very knowledgeable about the service and gave concise details so it was easy to make decisons More

by erica.d.brand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan
March 20, 2025

Excellent Service, Mike my service guy very helpful, work done that I requested and nice Dealership More

by MBLACKB811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2025

J. Johnson does great job, really caring cool guy!!!! J. Johnson does great job, really caring cool guy!!!! More

by adeliz035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Johnson
March 20, 2025

I drove 2 hours for a 10:30 appointment for a factory recall. I arrived 1 hour early and despite that, was told my car would not be started for 2 hours. 3 hours later they had not started my car. Took a More

by christinamichelle.mills
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hanani Kekuewa
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Brandon Honda responded

Thank you for sharing your feedback. I sincerely apologize for the extended wait time and lack of communication during your recall service. I understand how frustrating it must have been to travel two hours for an appointment, only to experience delays and a lack of urgency from our team. That is not the level of service we aim to provide. Your concerns have been shared with our team to improve scheduling, efficiency, and communication. If you’d like to discuss this further, please feel free to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com. We appreciate your time and regret that we did not meet your expectations. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

March 20, 2025

Jason is great. Straightforward with cost and good communication. Services were completed in a timely matter. More

by catherwood2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beaupierre
March 19, 2025

Kevin is the best service advisor I’ve worked with. He's the best!! 10/10 More

by Ciliciamiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ebony Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2025

Travis gave me spectacular service. Thanks to his positive attitude and good humor, the long wait was made more bearable. Thanks, Travi. Great job. More

by MENDEZELAINE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

The service was great as always! I was in and out in no time. The hospitality was pleasant and the location was peaceful and clean. Thank you! More

by michael.b.rossjr84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2025

Service assistant Rick Schoen was amazing as usual. 10/10. However, the young workers that are standing outside chatting instead of getting the cars washed leaves a bad taste in my mouth. I asked fo More

by HappywithmyHonda
Recommend Dealer
Yes
Employees Worked With
Rick Schoen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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