Brandon Honda - Service Center

great service I developed a slight vibration at speed - Dave got my tires rebalanced and a 4 wheel alignment - solved the problem - very happy with response and tim I developed a slight vibration at speed - Dave got my tires rebalanced and a 4 wheel alignment - solved the problem - very happy with response and time waiting More

Service Augustine Cardona in service was great and customer service was amazing. He made me feel welcome and at home and I appreciate all the attention he ga Augustine Cardona in service was great and customer service was amazing. He made me feel welcome and at home and I appreciate all the attention he gave my car. More

Great Experience My son needed to take his Honda Pilot in for recall services and didn't want to take a half day off from work, so he made the appointment and asked me My son needed to take his Honda Pilot in for recall services and didn't want to take a half day off from work, so he made the appointment and asked me to take his car in since I am "retired". I arrived at the dealership 10 minutes before the scheduled time and was immediately greeted by a service specialist. After just a few minutes David Phelps, Assistant Service Manager, came out to greet me and get the exact mileage of the vehicle. I followed him inside to his area and he confirmed the reason for the visit and even updated some old information in the system on the vehicle and asked me if I had ever been there before? When I said no, he took me to where I could comfortably wait and showed me where everything was (coffee, water, cafe and restrooms). He told me I would get a text and could get updates on the progress of the work being done. Although I was prepared to wait as long as 4 hours for the service work to be completed, David came to get me in just over an hour to tell me the work was done. I knew the tire light was on in the vehicle but since the vehicle is well past the warranty period, I had not mentioned that to David since I thought I would have to take the car to another mechanic to get the tires checked and the light reset. He saw the light, had the tires checked and air added to them and the tire pressure light reset. Additionally, he had the car washed when it was pulled up for me. What a GREAT experience! I told my son how happy I was to take his car to Brandon Honda for service and would not hesitate to share my experience! Good Job! More

Very Professional Everyone was very feindly, thorough and profesional. Bob folllowed up with me after the car was fixed to make sure that everything was taken care of. Everyone was very feindly, thorough and profesional. Bob folllowed up with me after the car was fixed to make sure that everything was taken care of. More

Oil change I take my car for an oil change and everything is ok I want to do survey about service people for my car and people friendly. I take my car for an oil change and everything is ok I want to do survey about service people for my car and people friendly. More

best dealership in Tampa Bay the car buying process was painless and this philosophy of great customer service is now in the service department. In Car repair it is about trust, the car buying process was painless and this philosophy of great customer service is now in the service department. In Car repair it is about trust, I have always been treated fairly with everything explained to me in detail. More

excellence service with suggestion problem with message indication of engine emission problem, brought to Brandon Service under the care of Richard, was told to bring back the car , the problem with message indication of engine emission problem, brought to Brandon Service under the care of Richard, was told to bring back the car , the part , the emission purge valve needed to replace not have in the house. I also made the notice to Richard then that no wonder the car consumed a lot of gas when refer to per mileage Have the car replace the emission purge valve on Thursday of the following week. I was told to observe the gas consumed by the car by setting to zero the time when refill the fuel to the full tank. And feel free to get back to Richard of any question. More

A 1 service advisor Augustine helped us out with our service request like always very informative in letting us know where our vehicle is in the process and very helpful. Augustine helped us out with our service request like always very informative in letting us know where our vehicle is in the process and very helpful. More

Excellent In for service on February 14, 2018, my Service Rep. David was friendly and very helpful. Explained all work done on my vehicle in detail. Thank You. In for service on February 14, 2018, my Service Rep. David was friendly and very helpful. Explained all work done on my vehicle in detail. Thank You. More

Greeted promptly and warmly upon arrival My experiences at Brandon Honda have always been good. Everyone from the service greeter to the complimentary car wash attendant have always been ple My experiences at Brandon Honda have always been good. Everyone from the service greeter to the complimentary car wash attendant have always been pleasant and professional. More