Brandon Honda - Service Center

They understand the need for service in customer service I recently bought a used vehicle. Shortly thereafter my AC was not working correctly. A seemingly simple fix yet costing almost $600. I brought it in I recently bought a used vehicle. Shortly thereafter my AC was not working correctly. A seemingly simple fix yet costing almost $600. I brought it in and they fixed it at no charge as they should have and they did so without hesitation. It was refreshing. Beyond that I understand the subtle nuances of customer service. Small things like being offered a beverage, having comfortable seating, the way they spoke with me and not down to me, their organization in processing the vehicles with a specific greeter. I could name a dozen more things that they were doing right. I'm usually very critical but I have no suggestions to make their service experience any better that would just be asking too much on my part. From my salesman... The captain... To my service technician, my greeter, and even the young lady at the front desk. With the greatest of sincerity possible thank you all very much More

Great service Richard was my service rep and kept me informed of the status of my car at all times. He was not pushy when he shared what my options were to fix my c Richard was my service rep and kept me informed of the status of my car at all times. He was not pushy when he shared what my options were to fix my car... plus, I got a free tire rotation and car wash! More

Great Customer Service Promptly upon arriving, Rachel Christie wished me a good day and then introduced herself and verified the reason for my appointment. She told me the d Promptly upon arriving, Rachel Christie wished me a good day and then introduced herself and verified the reason for my appointment. She told me the duration of both of the services and asked if I had any questions. The maintenance was completed sooner than planned which was appreciated. Rachel clarified information regarding the car's navigation system map update as well as installed a cargo tray that I purchased. More

Brandon Honda my dealership 10 yrs plus!!! Buying and servicing a car is a stressful experience reguardless of where you go to have it done. Brandom Honda over all the years I have purchased an Buying and servicing a car is a stressful experience reguardless of where you go to have it done. Brandom Honda over all the years I have purchased and serviced my car has evolved to make the customer experience the best in the Automotive business period. From creating a customer relationship with sales people to service reps who value your time and investment in their product. Just serviced my 2012 Accord V6 coupe And Augustine in service went above and beyond to get me in out and ready for any future aid I may need to keep.my personal car in top shape for years to come. Gave me his card explained expected costs and made sure my car came back with all concerns addressed.Bravo, 9 cars and many ,many years of a business relationship and I have had always been made to feel like royalty in the dealership. Last weekend I brought my wife's 2017 CRV and the young lady who got me thru in the same professional manner had me on my way home with time to spare to let my wife drive her dream car to work. As always I can think of no other Honda dealership In Florida that offers better deals with the most selection and flexibility to keep the competition fighting to get noticed. .Keep up the good work,my appreciation to the entire team down to the valet crew. I'm lucky to have the best closer than the rest... Brandon Honda Many Thanks Mark G. ,Valrico Fl. More

Honda service team David and Rachel have continuously provided top notch service to me, advising with honesty and delivering on what they promise to happen. Any mistakes David and Rachel have continuously provided top notch service to me, advising with honesty and delivering on what they promise to happen. Any mistakes ,which are rare, they always compensate and ensure a quality fix that makes me feel valued More

Excellant service Dep't, Excellent advisors! I travel great distance to Brandon to service my two Hondas primarily because of the great service I get from the advisors. They are sincere, forthri I travel great distance to Brandon to service my two Hondas primarily because of the great service I get from the advisors. They are sincere, forthright and friendly. They manage to fit me in when I need service on my vehicles. They advise meow any promotions and discount for service that are available. More

wonderful experience will do again jen was great but did have a problem with valet service. the supervisor not helpful and was disrespectful to my wife. please speak to them about this jen was great but did have a problem with valet service. the supervisor not helpful and was disrespectful to my wife. please speak to them about this More

Excellent, friendly, helpful service. Brought my 2014 Accord Coupe in for service. My service rep, Mike Hudak, was very helpful. All requested service was performed and car was ready eve Brought my 2014 Accord Coupe in for service. My service rep, Mike Hudak, was very helpful. All requested service was performed and car was ready even faster than requested and promised. I definitely recommend his dealership and my service rep. More

Kalef is the Best Service Adviser! If you need service on your Honda- hands down I would recommend Kalef! He has been my service adviser for years and is always making sure to take care If you need service on your Honda- hands down I would recommend Kalef! He has been my service adviser for years and is always making sure to take care of his customers. More

Great customer service I always have a great experience when I have my car serviced at this dealership. The employees are friendly and efficient. The service advisors alwa I always have a great experience when I have my car serviced at this dealership. The employees are friendly and efficient. The service advisors always keep you informed along the way and are never pushy with other suggested services. More