6,125 Reviews of Brandon Honda - Service Center
Outstanding customer service. The ability to make an appointment online. The level of professionalism exhibited at the dealership. Being greeted in a positive manner when dropping The ability to make an appointment online. The level of professionalism exhibited at the dealership. Being greeted in a positive manner when dropping it off. And getting a call when the vehicle was done. Free car wash is a plus. More
Dead Battery Save!!!! I had a surprise dead battery on Saturday, after 3 years of use...went in without appointment and was out in 1 hour! Thank You! I had a surprise dead battery on Saturday, after 3 years of use...went in without appointment and was out in 1 hour! Thank You! More
Recall Air Bag replacement I was told it would take 2-2.5 hours to complete exchange. It took 2.5. Dealership had WiFi so I sat in lobby and watched a money on my iPad. Replacem I was told it would take 2-2.5 hours to complete exchange. It took 2.5. Dealership had WiFi so I sat in lobby and watched a money on my iPad. Replacement part fit exactly and there were no steaks or rattled on the way home. A minor scratch to the steering wheel was the only thing I could see. Everyone was courteous and professional. Very busy dealership especially service department but they appeared to have things running smoothly. Wouldn’t hesitate to take car back More
Made appointment and had oil change and tires rotated. Great service, explained why I needed two new filters and showed me the dirty ones. Service took less time than predicted. Cost was okay. Waiting a Great service, explained why I needed two new filters and showed me the dirty ones. Service took less time than predicted. Cost was okay. Waiting area ver nice. More
Great service Came in for an oil change. Service agent was polite, personable and efficient. What else can one hope for? I always have a positive experience at Br Came in for an oil change. Service agent was polite, personable and efficient. What else can one hope for? I always have a positive experience at Brandon Honda. More
"FAST AND EXCELLENT SERVICE" Rachel Christie was very helpful,professional, fast and pleasant. I also dealt with EDDIE GUADALUPE EDDIE was very knowledgeable,welcoming and ans Rachel Christie was very helpful,professional, fast and pleasant. I also dealt with EDDIE GUADALUPE EDDIE was very knowledgeable,welcoming and answer all my questions. More
Fast and great service John was very professional, friendly and helpful . The service was fast , waiting room is very comfortable with free drink, free WiFi for customer th John was very professional, friendly and helpful . The service was fast , waiting room is very comfortable with free drink, free WiFi for customer that make the waiting time went by fast More
Service I went in for a lost key, the guy at the front desk named Gunner was so kind and welcoming. He had such good customer service and made sure the proces I went in for a lost key, the guy at the front desk named Gunner was so kind and welcoming. He had such good customer service and made sure the process was quick and did everything he could to help me . Overall I had a wonderful experience. I would recommend coming here . Gunner gets 10 stars from me and my family !! More
Excelente communication with the rep Rachel Christie was very communicative and very pleasant. She provided a top notch customer service and was able to answer every question. We need mor Rachel Christie was very communicative and very pleasant. She provided a top notch customer service and was able to answer every question. We need more service reps like her. More
Oil change With an appointment I assumed that service would be quicker for an oil change. Upon arrival, Gunnar informed me it could be 90 -120 minutes due to a b With an appointment I assumed that service would be quicker for an oil change. Upon arrival, Gunnar informed me it could be 90 -120 minutes due to a bay not being in service. I express that I needed to be done by 90 minutes...he promised I would be. I was skeptical.... however, to my surprise, I was done earlier! He promised and he upheld that promise! More