6,113 Reviews of Brandon Honda - Service Center
Great Service We bought our car at Brandon Honda , it was the first Honda we have had. We could take it to the Honda dealer here in Lakeland but the service did not We bought our car at Brandon Honda , it was the first Honda we have had. We could take it to the Honda dealer here in Lakeland but the service did not make a great impression on me so we take it to Brandon Honda. We are always greeted when we drop off the car, there is space to wait on the inside Every employee always says Hi when they walk through from one area to another. . If we decide to buy another car, it will be another Honda bought at Brandon Honda. More
Always A Positive Expierence Charging $25 to vacum interior of vehicle was not in line with other provided customer benefits. Requiring a minimum of 25 words in order to submit Charging $25 to vacum interior of vehicle was not in line with other provided customer benefits. Requiring a minimum of 25 words in order to submit a review may cause a lot of redundancies. More
Service. Rachael is my rep. She is fantastic. Up on everything!!. Attention to detail. Listens to what I have to tell her. I have been buying Hondas from Rachael is my rep. She is fantastic. Up on everything!!. Attention to detail. Listens to what I have to tell her. I have been buying Hondas from Brandon Honda-(whole family) since it opened. I have sent many friends to buy an service their cars. I have always been treated with the upmost respect. I appreciate the friendly staff. But Rachael is the BEST!. She has helped me in so many ways. I really do appreciate her. Had my 2017 Accord in for first Oil change. In and Out quickly. Everything great. Thanks. More
Exceptional service Great service experience. Friendly staff, attention to detail. All Services completed as promised and completed in a timely manner. Car was washed and Great service experience. Friendly staff, attention to detail. All Services completed as promised and completed in a timely manner. Car was washed and very clean. Will recommend Brandon Honda to friends and neighbors. More
Oil change I was on a tight schedule and told this to customer service rep. He was very thoughtful and got me in and out I'm about 30 minutes. I was very pleased I was on a tight schedule and told this to customer service rep. He was very thoughtful and got me in and out I'm about 30 minutes. I was very pleased with the service and speed. I am a loyal customer More
My car services were correctly completed. My advisor, Melissa Charles made sure that the many services needed on my 2016 Honda civic were completed and done correctly. I really appreciate tha My advisor, Melissa Charles made sure that the many services needed on my 2016 Honda civic were completed and done correctly. I really appreciate that she was in my corner, especially since I thought the handle on my driver side door had not been worked on. Other technicians came out took my car back and when they returned my car, the handle had been fixed . I appreciate Melissa Charles, all the technicians, advisors, people involved in orchestrating service to my car . I believe Brandon Honda wants to make lifetime relationships with people who buy cars from them. Melissa Charles, this is why I gave you a five star rating. More
Simple first due maintenance. Service was performed on time and finished at the promised time..My service adviser, Jennifer , was outstanding. She kept me informed and the price w Service was performed on time and finished at the promised time..My service adviser, Jennifer , was outstanding. She kept me informed and the price was all covered by my maintenance agreement. I was very happy with the professionalism of everyone I dealt with. More
Great and fast Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charg Exceptional service good facilities and friendly staff. The snack bar is a nich touch. Recommend more outlets at the chairs for laptop and phone charging More
Great service Very knowledgeable staff. I always go to Bob Hovorka for anything service related to my cars. He is very good at explaining things and keeping the cus Very knowledgeable staff. I always go to Bob Hovorka for anything service related to my cars. He is very good at explaining things and keeping the customer informed! More
Good customer service I brought my van in to get serviced and Melissa was a great help. I left it overnight and when I contacted her the next morning, she had all the infor I brought my van in to get serviced and Melissa was a great help. I left it overnight and when I contacted her the next morning, she had all the information available. She also had my van ready exactly the time I needed it. Stacy also serviced my van a while back. Wesley Chapel Honda broke something and wanted us to pay for the parts and labor. We took it to Brandon Honda and Stacy took good care of us. She ordered the parts that was still under warranty. She kept me informed and even got a rental for free. Thank you for a great experience. More