6,124 Reviews of Brandon Honda - Service Center
Excellent dealer Had an awesome purchase experience and since the service experience has been the best. I always leave feeling like I got a brand new car. Thank yo Had an awesome purchase experience and since the service experience has been the best. I always leave feeling like I got a brand new car. Thank you More
Had an appointment with my regular service rep But when I got there I was told he was out sick so I expected a delay. Instead service tech Rachel professionally took over and everything went like But when I got there I was told he was out sick so I expected a delay. Instead service tech Rachel professionally took over and everything went like it was supposed to. Was in and out in about an hour. More
Russ - Service Advisor We came in as brand new customers with an annoying alarm so we were irritated. Our entire experience was amazing we left laughing, smiling an sharing We came in as brand new customers with an annoying alarm so we were irritated. Our entire experience was amazing we left laughing, smiling an sharing jokes. Russ has to be one of the best new hires you have! He made us immediately comfortable an kept updating us on anything. I can honestly say I did not expect to have such a good time at a dealership of all places. Thank you Russ for making a memorable day an we will see you again soon. He's a keeper an definitely should be a good candidate for a promotion!!! Sincerely, Extremely Happy Honda Owner PS: Russ could sell sand at a beach!!! More
Great Customer Service Experience Joseph made my experience amazing. He was able to address all of my concerns in a professional manner. This has been my second time at Honda and he wa Joseph made my experience amazing. He was able to address all of my concerns in a professional manner. This has been my second time at Honda and he was extremely helpful both times! More
Amazing I will not seen any9ne else but augie . he is a great advisor and will do his best to help. Brandon honda is the place to go for service..... I will not seen any9ne else but augie . he is a great advisor and will do his best to help. Brandon honda is the place to go for service..... More
brought car in for service First of all, no waiting in line, someone came out took the information, went in did paperwork and 45 minutes later it was all over and done. Augusti First of all, no waiting in line, someone came out took the information, went in did paperwork and 45 minutes later it was all over and done. Augustin was very knowledgeable, friendly, and helped me with questions of correspondence I had receive re warranty. While I waited coffee was there and I enjoyed a cup of it. Loved it. And they washed my car. Thanks for wonderful service. More
Great Improvement at Service Center I was dreading my service appointment at Brandon Honda because the last time I was there I had to wait in my car for almost 40 minutes before a servic I was dreading my service appointment at Brandon Honda because the last time I was there I had to wait in my car for almost 40 minutes before a service advisor came over to me. My most recent appointment was on 5/17/17 at 6:00 p.m. to have an oil change and tire rotation. I got there at 5:45 p.m. and was immediately greeted by one of the young men who wrote down the mileage of my car and told me a service advisor would be with me shortly. Within a few minutes Russell Crump came over to my car. He was very professional, friendly and polite. When my car was ready, he called me on my cell phone because I had left the premises. When I picked up my car, Russell explained everything that was done and what was charged. Russell introduced me to the Service Manager who advised me of the changes they have made to make the wait time shorter because he heard the complaints and that they will be adding new bays for express service. I am totally satisfied with my service visit. More
Service department Best service ever!! This place really takes good care of their customers. Will definitely bring them my business again and again. Thank you and everyo Best service ever!! This place really takes good care of their customers. Will definitely bring them my business again and again. Thank you and everyone there! More
Best service ever I will recommend brandon honda to everyone that i know because they are the number one dealership in this town and they are really friendly with their I will recommend brandon honda to everyone that i know because they are the number one dealership in this town and they are really friendly with their customers More
Lunch Time Snooze I dealt with Asst. Svc Mgr Bob and as usual, he is very knowledgeable and professional. He kept me post along the way during my Recall visit and my a I dealt with Asst. Svc Mgr Bob and as usual, he is very knowledgeable and professional. He kept me post along the way during my Recall visit and my appointment for oil change. The tire rotation was a surprise but now I know the Odyssey's need this every 6k miles.........by the way, thanks for the oil change coupon........also the last minute FREE CAR WASH......... See you next visit. Col John More