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5,919 Reviews of Brandon Honda - Service Center
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October 24, 2014
Dishonest I called Brandon Honda for an estimate for Tune Up and oil change on my 2009 Honda Accord V6 they quoted me $2300.00 for what Kuhn Honda quoted me for I called Brandon Honda for an estimate for Tune Up and oil change on my 2009 Honda Accord V6 they quoted me $2300.00 for what Kuhn Honda quoted me for $1300.00. Brandon Honda said they would match. I took the day off brought my car in only to be told it will be an additional $200.00 for the oil change and fluid changes, seriously you told me that was included and the only response was sorry she quoted you wrong even though the Sales rep just told me 5 min prior he told her what to quote. I then agreed but not happy. I finally get home from their shuttle service two hours later and get a call saying my water pump is leaking and needs replaced. REALLY!!! and guess what another $200.00. I have been lied to by Brandon Honda on prior visit when my AC stopped blowing hot air they said they cannot cover it under warranty because a rock flew up and put a hole in the condenser or compressor cannot remember which. I paid $800.00 then 2 months later my AC out again they said sorry but it's a rock again. I would not accept that and through escalating and calling them out they said they will do me a "favor" and waive it. Bottom line I do not trust them and I will only give Kuhn Honda my business. I just feel bad for the people that continue to get robbed because everyone there except the shuttle drivers are Commissioned. More
by Faithz
Employees Worked With
Seth
October 24, 2014
Excellent customer service I had come from a different dealer ship with a prob on my car ... Jeffrey Craney and John Bulbul went out their way to help put me in a safe car ... T I had come from a different dealer ship with a prob on my car ... Jeffrey Craney and John Bulbul went out their way to help put me in a safe car ... They went well beyond their job duties to help me.. And you don't find that often !!!! I would highly recommend Brandon Honda .. Look forward to my years of service here oh yeah and for free !! Including car washes More
by Sandee B
Employees Worked With
Jeffrey Craney and John Bulbul
October 14, 2014
Now I am happy!!! Gary my salesman on 10/12/2014 accomplish my expectations way beyond. Even I know he was having a hard day he was able to help me out. Gary my salesman on 10/12/2014 accomplish my expectations way beyond. Even I know he was having a hard day he was able to help me out. More
by dianavega
October 01, 2014
Mary Kress is awesome! Mary Kress is my service advisor at Brandon Honda in Brandon, Fl.. She is an excellent advisor because : 1.) She always greets me with a smile. Mary Kress is my service advisor at Brandon Honda in Brandon, Fl.. She is an excellent advisor because : 1.) She always greets me with a smile. (nice AND refreshing!) 2.) She handles my car care with the upmost professionalism. 3.) She's extremely knowledgable about my car needs. 4.) She's very efficient and thorough. In my opinion, Mary is a real asset to your service team and I look forward to having her assist me each time I come in. More
by Deeka
September 05, 2014
Feel welcome. Hanani Kekuewa makes you feel welcome when you arrive with his contagious smile. He is always making sure you leave satisfy with no questions unanswer Hanani Kekuewa makes you feel welcome when you arrive with his contagious smile. He is always making sure you leave satisfy with no questions unanswered. He is very courtesy and respectful. I won't bring my Honda to anyone else. More
by robin.ramik
Employees Worked With
August 18, 2014
Great Job guys MARY KRESS is a Excelent Adviser, always has porforme my auto needs on time and good standard work, very happy with all the years of services at Brand MARY KRESS is a Excelent Adviser, always has porforme my auto needs on time and good standard work, very happy with all the years of services at Brandon Honda!!! More
by doris Largel
August 14, 2014
Awesome Job I want to thank Erik Vogel for the repairs done to my car after the frustration that I had. Hey Erik you made me go back to this dealer for services a I want to thank Erik Vogel for the repairs done to my car after the frustration that I had. Hey Erik you made me go back to this dealer for services and do business again. Thank you, More
by juanarias63
Employees Worked With
Erik Vogel
July 26, 2014
Ripped Off I had the worst experience with Brandon Honda Service center. I took my 2005 Honda Odyssey with 148,511 miles on it to the Brandon Honda Service cente I had the worst experience with Brandon Honda Service center. I took my 2005 Honda Odyssey with 148,511 miles on it to the Brandon Honda Service center to service my car after, 15% oil light went ON. Then, 2 days after servicing the car doing some extra work I requested, They called me to pick up the car with extra hours charge because, they didn’t know what’s the problem with the electric door. So, they charged me with 574.87$ labor for inexperienced Honda electrician. And, the story didn’t end up with that. The moment I drove the car off their dealership I had some problem with the gear. It wasn’t shifting right!!!!! I’m sure that I turned in my car in a perfect drivable condition. So, what came up on my mind is that the guys who were driving the cars after you turn the keys to them. They are not easy on the cars while they driving them around. I went back to the service advisor to check up the car. He came to me with a bottle filled with black oil blaming me of not changing the oil for the transmission for a long time. So I told him, why you didn’t check the transmission oil for my car, it’s a regular check up when you turn the car for service and we could've went over this problem. He said that Brandon Honda doesn’t check anything that I didn’t request!!!!! So, I ended up paying 2744.88 Dollars to replace that transmission with a used one. And, that would be enough for me of not dealing with Brandon Honda again. More
by albedwawi
Employees Worked With
Bob Hovorka
July 09, 2014
Better to best experience After a rocky day with my battery dying on me. I called in for service and was greeted professionally and taken in immediately. For a moment there I f After a rocky day with my battery dying on me. I called in for service and was greeted professionally and taken in immediately. For a moment there I felt as though I was some A lister. Bob did whatever he could to get my car check of any imperfections. Even did multiple inspections in order to do a thorough check. I appreciated his carasmatic view and his approach of "we can do it ". This changed my whole experience from other so so serive to brandon honda conceair service! A+++ More
by Jenntanda
Employees Worked With
Bob Hovorka
July 07, 2014
Great customer service and product I had my new Civic SI windows tinted and the quality was just out of this world - they even put cool little tape strips to remind me not to open I had my new Civic SI windows tinted and the quality was just out of this world - they even put cool little tape strips to remind me not to open the windows for a few days. What a great experience, it is so nice to deal with courteous professionals. Thanks Brandon Honda!!!!! Shirley Miller More
by rpawn
Employees Worked With
