Brandon Honda - Service Center

The Best Customer Service Award I've purchased 4 cars from this dealership and drive 35 miles one way to have them serviced here as well. I hate to even write that I had a negative e I've purchased 4 cars from this dealership and drive 35 miles one way to have them serviced here as well. I hate to even write that I had a negative experience in the service department but I did and it was a doozy. After his car was there for an extended period of time Jennifer Chasse and Grant Hocking swooped in and saved the day for my family. Jennifer went above and beyond the call of duty to restore my faith in the dealership and the service department. She and Grant truly made me feel like Brandon Honda valued me as a customer which is huge these days and sometimes the only thing that sways a decision. For a big purchase such as this you want to know you've got the support long after you drive off the lot and I can assure you (after 4 cars) that Brandon Honda is there for you. There is no doubt that I'll be buying my 5th car from them as well. More

Omg absolutely love Brandon honda and their customer service They are fast professional and exceptional, I purchased a vehicle I to which operator error occurred and they were fast and precessional on giving m They are fast professional and exceptional, I purchased a vehicle I to which operator error occurred and they were fast and precessional on giving me a piece of mind that everything was ok with the vehicle, the the assistant service manager Augustine Cardona was very professional efficient and resolved my concerns fast. My salesman Stanley Monroe was exceptional as well, and More

Absolutely Outstanding!!!!! Very friendly, very helpful, service was done very quick. Mr, Cardona was very professional and knew what he was doing. I will definitely contact hi Very friendly, very helpful, service was done very quick. Mr, Cardona was very professional and knew what he was doing. I will definitely contact him again for any service my van needs. Thank you very much! More

Friendly salespersons I had a great experience while my Honda Pilot was in the service center and while I was browsing the pre-owned vehicles. The salesperson that approac I had a great experience while my Honda Pilot was in the service center and while I was browsing the pre-owned vehicles. The salesperson that approached me was very friendly, listened to my concerns, and answered all my questions. I didn't feel like I was being rushed or pushed into something I didn't want to look at or purchase. I recommend my family and friends to make Brandon Honda their first stop with purchasing a vehicle. More

Great service advisor! Just bought a used CR-V and this was my first service experience. Alison Westrate was friendly and helpful. She made this a great first experience f Just bought a used CR-V and this was my first service experience. Alison Westrate was friendly and helpful. She made this a great first experience for me! More

Service Dept./Ken Miller Ken Miller, asst. serv. mgr., was very helpful when I spoke with him about the problem I was having with my CRV. Unfortunately it was no longer under Ken Miller, asst. serv. mgr., was very helpful when I spoke with him about the problem I was having with my CRV. Unfortunately it was no longer under warranty, but they fixed it quickly and I was on my way. Mr. Miller was both knowledgable and courteous. My recommendation/rating are for Mr. Miller/serv. dept. only. More

First Visit Alison and Catie were amazing! They processed me quickly so that I could get to work on time and had me out the door in no time when I picked my vehic Alison and Catie were amazing! They processed me quickly so that I could get to work on time and had me out the door in no time when I picked my vehicle up at the end of the day. Besides checking my rear breaks, which was the reason for my visit, they also checked and machined the rotors on my front brakes at no cost. More

Happy owner Before meeting Alison , I would never use a dealer for out of warranty service. She has changed my view of car dealerships. First she is a very friend Before meeting Alison , I would never use a dealer for out of warranty service. She has changed my view of car dealerships. First she is a very friendly person who treats my wife and myself as family. She is honest and give us the best possible experience. We could not ask for more. Having people like her could change the way dealers are viewed. You are lucky to have her. Thank you Alison Bob and Sandi Maltby More

Fast and Friendly Due to my work schedule, I can only take my car for maintenance around 5:30-6 during the busiest times, as that is when most people get off work. The Due to my work schedule, I can only take my car for maintenance around 5:30-6 during the busiest times, as that is when most people get off work. The young men who greet me when I arrive are always friendly and helpful. My advisors have always been friendly and honest. My most recent advisor was Ken who explained to me the process and my cars current needs, he did not try to haggle me or try to convince me into something I do not need. My car is always returned washed and vacuumed. I had a lot of sand in my car form the holiday weekend, which I felt bad about, but the vacuumed it all out. I will always go to Honda for my car needs. More