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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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January 16, 2025

Tom is a great advisor that explains everything in detail. Very knowledgeable and courteous. Thanks Thomas More

by PREEMO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanani Kekuewa
2.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Pete was great. Great communication and car was finished in a timely fashion. Pete listened to my requests and accomplished all my needs. More

by CHINOPLUNKETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I have been coming to Brandon Honda for 5 years now & always receive the best service. They have always taken great care of my car while in their hands! I recently just traded my Civic in for a CR-V and More

by crcogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Driss Hilili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jarrell, Bryan Coney
January 15, 2025

I waited 4 1/2 hours for an oil change and tire rotation and repair, and the service was not completed because the tire pressure sensor was not replaced and is not reading. The service advisor did not conta More

by Ldrios7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
Jan 15, 2025 -

Brandon Honda responded

Dear Ldrios7, Thank you for bringing your experience to our attention. I sincerely apologize for the long wait time and for the incomplete service on your vehicle. Additionally, I regret that you were not kept informed about the status of your vehicle during your visit. Clear communication and timely service are fundamental to providing a positive experience, and I’m sorry we fell short in this instance. Your feedback has been shared with our team to address these issues and improve our processes moving forward. If you’d like to discuss your experience further or if there’s anything I can do to make things right, please don’t hesitate to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Thank you for taking the time to share your concerns. We value your business and hope to have the opportunity to provide you with a better experience in the future. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

January 15, 2025

Don was my advisor and he did a great job explaining what I should get done at my next visit since I didn’t want to do it today. Great experience and definitely will request Don from now on. More

by jen2352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Always taken my cars there for service. Have had minor issues but nothing they didn’t fix More

by RAMGON_88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
2.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Mike Hudak always takes care of me he is honest and sweet and always there to help you I would give him 10 stars across the board More

by sam91180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Excellent customer service! We were in and out in less than two hours. Mustapha was our customer service representative. He was very personable, friendly, pleasant, helpful and More

by ELECTRICCOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustapha
January 15, 2025

Everything while at the dealership went smooth with the service and the staff was courteous and professional. More

by bankse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Negri
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2025

Appointment scheduling took a while due to part shortage. Once available, handled my fuel pump recall well. Thanks. More

by muratti.fl
Recommend Dealer
Yes
Employees Worked With
Kyle Lampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
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