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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews
Call Service Center (813) 664-1234

6,125 Reviews of Brandon Honda - Service Center

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December 30, 2024

Once again, I got great service from the dealership I have no complaints. My car is working great. More

by gstillings
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Anthony Johnson(Service Writer) & Jen (Service Manager) are awesome and the reason I keep coming back! More

by Johnblackfeather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Chasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Johnson Service Dept 5 Stars
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December 29, 2024

Thanks to Anthony that he was very helpful and informative I appreciated for the help More

by JORGI168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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December 29, 2024

Great service! Tom & staff were a great help in servicing my Honda HR-v ! Thanks guys More

by talindsey485
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Service person left and did not communicated with me: went looking for him to find out and another person finally did check out. Appt at 7 am left at 10 am. Awful Service More

by Magdalr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
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Dec 31, 2024 -

Brandon Honda responded

Dear Magdalr, Thank you for taking the time to share your experience. I sincerely apologize for the lack of communication and the extended time you spent during your recent visit. This is not the level of service we strive to provide, and I understand how frustrating this must have been for you. Please know that your feedback has been shared with our team to ensure we address these issues and improve our processes. If you would like to discuss your visit further please feel free to contact me directly at 813-664-1234 or rvanhart@brandonhonda.com. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

December 29, 2024

Thomas was very attentive, concise and responsive. He explained the recommended pending services in detail and making sure I understood them, but without creating a guilt trip or pressing for an immed More

by Nelsito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 28, 2024

Service advisor explained needed service and the car was washed after the service was completed. More

by arlenerader01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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December 28, 2024

Low price but 2 hours to get an oil change is unacceptable. I will go elsewhere next time. More

by douglasmunsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carson Elsner
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Dec 31, 2024 -

Brandon Honda responded

Dear Mr. Munsie, Thank you for sharing your feedback. I sincerely apologize for the extended wait time during your recent visit. We aim to provide efficient service, and I regret that we fell short of your expectations. Your time is valuable, and I’d like to ensure your next experience with us is much improved. Please don’t hesitate to reach out to me directly at 813-664-1234 or rvanhart@brandonhonda.com so I can personally assist with any future service needs or address any concerns you may have. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com

December 27, 2024

The tech was great, and the service I received was as well, however, reception was not pleasant, amicable, or responsive whatsoever. More

by simmons.robert.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 27, 2024

Very nice, Hard working staff, honest opinion, excellent satisfactory service, respectful staff, reasonable charges, good coupons use allowed to control cost of repairs, what else we need, thanks for courte More

by DAMIN102352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Augustine Cardona
5.0
This rating includes all reviews, with more weight given to recent reviews.
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