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Brandon Honda - Service Center

Tampa, FL

4.7
6,125 Reviews

6,125 Reviews of Brandon Honda - Service Center

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December 07, 2024

My service was prompt and my service advisor was very helpful. The shuttle service was convenient. More

by tallyndavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hudak
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2024

Garrett did a heat job. Very pleased with his service and his professionalism. He provided me me info to contact anytime. More

by BRYAN77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
December 07, 2024

Buen trato, seguridad, profesionalidad,, limpieza, calidad en el servicio,, es un placer visitar el dealer More

by Rojasleonard1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
December 07, 2024

I purchased a Honda Accord in April 2024. The service I received was for a scheduled oil change.. More

by Love my Honda Accord -CJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beaupierre
December 07, 2024

Excellent service person and tech in solving my issues. Tom was outstanding and solved the problems More

by pksaroj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Unfortunately this dealership was unable to fix my car after having it worked on during the prior week. I then had to take it to another Honda dealership where they couldn’t fix it either. Apparently the More

by Loveehb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick Schoen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2024 -

Brandon Honda responded

Thank you for sharing your concerns regarding your recent service experience. I sincerely regret the frustration and inconvenience you encountered and apologize for the challenges you faced. It is never our intention to provide anything less than the highest level of care and professionalism. I understand the seriousness of the issues you described, particularly the loose engine mount screws and the subsequent complications. Your feedback about this experience is deeply concerning, and I want to assure you that we take these matters very seriously. I would appreciate the opportunity to investigate this situation further and determine how this occurred. Ensuring the safety and satisfaction of our customers is our top priority. At your convenience, please contact me directly at 813-664-1234 or via email at rvanhart@brandonhonda.com. Additionally, if you are comfortable sharing the video evidence you mentioned, it could assist us in understanding and addressing the problem thoroughly. Thank you for bringing this to my attention. I look forward to hearing from you. Sincerely, Rachel Van Hart Fixed Operations Director Brandon Honda

December 05, 2024

The technician did a great job diagnosing the issue with my vehicle. The communication was clear. More

by cpinnock53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Beaupierre
December 05, 2024

Very good service at a difficult time for me. Peter was great, and thanks to the techs who properly diagnosed my problem. Not getting my battery changed at Autozone anymore. Autozone clerk ins More

by blcoff40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Tollinchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Travis was great. He was very personable and kept me updated on my car's progress. More

by TLOOMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2024

Great! He was awesome ! I went there for an oil change, but right away he brought up a recal issue with my car and said that he would take care of it. More

by JAIMERODRIGUEZ1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Gernhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
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