Brandon Hyundai

Everyone was excellent Donnie was awesome from beginning to end helpful and kept me updated..suggestion:when a customer comes through door I feel they should be greeted acknowledged but other then that Donn to end helpful and kept me updated..suggestion:when a customer comes through door I feel they should be greeted acknowledged but other then that Donnie was great thanks again More

Super customer service and a free car wash! Thanks again this fifteen word thing! What a pain Thanks again this fifteen word thing! What a pain More

Just average. Nothing severely wrong, but certainly nothing to write home about. The waiting area was unremarkable. The only thing I really didn't like is I did no Nothing severely wrong, but certainly nothing to write home about. The waiting area was unremarkable. The only thing I really didn't like is I did not receive an inspection report as I do at other dealerships. This is important to me. An emailed report that tells me about the status of my car and the associated assurance that my car was actually inspected. More

Excellent work, the service was great and the team are very nice . My waiting time was comfortable very nice . My waiting time was comfortable More

The entire experience was great. The service technician was friendly and courteous. The waiting area was clean and had a variety of snacks. Vehicle was done when promised. Vehicle w The service technician was friendly and courteous. The waiting area was clean and had a variety of snacks. Vehicle was done when promised. Vehicle was washed and clean - bonus! More

I was excited about my experience but, I have had my new car for a month and still have not spoken to my car salesman in reference to my spare key at the time we spoke he was ill and said he would set me up car for a month and still have not spoken to my car salesman in reference to my spare key at the time we spoke he was ill and said he would set me up a appointment but I still have not received that date and I have visited the location several times in which I spoke with Mr Metin Cihaner , about the matter and he offered me a free tank of gas and I thought that was great., but I am still waiting More

Absolutely horrible. Just bought a car from Hassan and he was the definition of a scam. He went back on everything and kept changing the numbers. We had to fight for a fa Just bought a car from Hassan and he was the definition of a scam. He went back on everything and kept changing the numbers. We had to fight for a fair deal even with excellent credit. He told us that the prices online were lowered to “get you in the door”. If we hadn’t have driven so far for the vehicle and went through the credit check, we would’ve left just to not give him a sale because he was awful. Not to mention he continually yelled at us in front of other customers, when we were asking for them to match the offer listed on their website. Then it’s time to leave and the car has no gas and was not detailed or cleaned. Horrible experience. I would give this dealership 0 stars if I could. Wendy also had a horrible attitude when I had to move over my things to the new car. More

Without a doubt, the people at Brandon Hyundai are the most professional people I have ever worked with. I recommend Brandon Hyundai to any one who wants to purchase a vehicle. most professional people I have ever worked with. I recommend Brandon Hyundai to any one who wants to purchase a vehicle. More

My wife and I took a vehicle on a test drive withAJ and he did nothing to help us with the vehicle. We asked a simple question and he didn’t know the answer so he sat on his phone in the back seat looking he did nothing to help us with the vehicle. We asked a simple question and he didn’t know the answer so he sat on his phone in the back seat looking into his phone for a good part of the ride for the answer instead of focusing on us or the other options the vehicle had to offer. When we got back to the dealer he gave us a price and that was that. When I tried to negotiate the numbers his answer was “that is the price! You can shop around at other dealers and if you find a better deal you can bring me that deal and I will beat it”. This left a real bad taste in my mouth!! The next day Falica contacted me and I gave her the story and she asked me to come back to make it right. I was extremely hesitant to come back but I gave her a chance. We sat with Falica and she apologized for the experience we had and paired us up with Darryl. Darryl took his time trying to get to know us and what our needs were instead of throwing vehicles at us. He did the legwork that AJ didn’t want to do. Darryl was more concerned for us on the financial side as opposed to just making a sale. He presented us with vehicle options but wouldn’t allow us to test drive anything until the finance side was in order. This showed he cared more about us and not “just another sale”. We finally test drove a vehicle with him and we were please with how he presented it. First off, he sat in the passenger side so he can clearly explain with the vehicles options and features were. This didn’t happen the day before. He then gave his opinion on certain options the were a “need” vs “want”. That helped us put things into a better perspective. When we were done with the test drive he asked for our honest opinion and he actually wanted it. By the end of the night we were heading home in a new vehicle and not only were we happy with it, we were more happy with the experience that Darryl gave us. I will say that a few days later we noticed that AJ was on the paperwork and we were fuming. In our eyes Darryl was the one who deserved the full commission. AJ did nothing but push us away! I am glad that we were able to meet Falica and Darryl and have the experience we did with the two of them. At the end of it all it’s the experience and the customer support that brings clients back and I am a firm believer of this! More

This dealership showed great communication, communication and would recommend to friends ans family. Thanks again. and would recommend to friends ans family. Thanks again. More