Brandon Hyundai

Steering column repair Scheduling was easy, greeted by Service Mgr Daniel White, super nice professional and prompt car was serviced and received a courtesy car wash win win Scheduling was easy, greeted by Service Mgr Daniel White, super nice professional and prompt car was serviced and received a courtesy car wash win win!!! More

Joe Diddo Best tutorial ever on special features and how to use all the functions. So much joy buying a new car when you know how to use all the functions! Best tutorial ever on special features and how to use all the functions. So much joy buying a new car when you know how to use all the functions! More

Very pleased I had a great car buying experience, I wasn’t pressured and the staff was very patient and helpful in making sure that I was pleased with my purchase I had a great car buying experience, I wasn’t pressured and the staff was very patient and helpful in making sure that I was pleased with my purchase decision. More

Had an oil change I had my complimentary oil change, and they washed my car, just didn't vacuum it out. Excellent customer service, very friendly staff, clean waiting a I had my complimentary oil change, and they washed my car, just didn't vacuum it out. Excellent customer service, very friendly staff, clean waiting area, excellent coffee bar, my only complaint would be that I didn't have anyone meet me outside in the service drop off, so I didn't know exactly where to go or who to speak with, and the parking lot is horrible. Seems to be narrow with lots of pot holes and a mix of customers and inventory cars scattered everywhere. More

Failed to complete work I brought my Outlander Sport in on January 1st for a scheduled appointment to have two tires replaced, three recalls changed, the alignment to be fixe I brought my Outlander Sport in on January 1st for a scheduled appointment to have two tires replaced, three recalls changed, the alignment to be fixed, to have my oil changed, and to have all of the fluids topped off as per the inspection. at 10am and was told it would take roughly 2 1/2 hours to complete. At 12:36pm I received a call stating that they were just now starting to work on my car and it would be finished around 3, despite the fact that it was supposed to be done by then. At 3:41pm I received a call that my car was finished and that they were going to wash my car for me. Upon arriving at the dealership I received my vehicle it had not been washed, which I was willing to look past because I had already waited long enough for my car. Upon arriving home I realized that the oil change meter had not been reset, none of my fluids were topped off, on top of the fact that they did not wash the car. I am unsure if they actually did the oil change at this point since the meter wasn’t reset and the other fluids were not filled. More

Amazing staff and excellent service every time. If your wanting quality service for your vehicle, look no further. Brandon Hyundai has a friendly and courteous staff waiting to assist every custom If your wanting quality service for your vehicle, look no further. Brandon Hyundai has a friendly and courteous staff waiting to assist every customer promptly. The waiting area is equipped with great coffee, delicious snacks and wifi to meet your technology needs as you wait for your vehicle to be repaired. They even go the extra mile and give you face-to-face updates on your car and if any additional issues they found that they suggest should be fixed as well. No pressure, they only inform you but never any feelings from the staff that you "must" get additional repairs immediately unless your in imminent danger(like brakes are completely gone). I've visited the service department since 2016 and the consistency of quality makes me come back again and again. More

Job well done I was impressed by Nikki; she did not try to insist that the car I was checking out was the only car for me and that all others didn’t measure up to t I was impressed by Nikki; she did not try to insist that the car I was checking out was the only car for me and that all others didn’t measure up to the product she was showing us. She did talk about the features that I would like and explained everything pleasantly. It was the major reason why I returned after checking out some other brands and wanted to know more about the Tucson. Her attitude had a lot to do with helping me make up my mind about a Hyundai and your company. I would easily recommend her to any of my acquaintances who would be interested in checking out your dealership if thinking of buying a new car. More

Have no idea what I paid for. Scheduled to bring my car in on a Monday am. No response from service advisor until after 5. No work done all day Tuesday. There was no follow up. No Scheduled to bring my car in on a Monday am. No response from service advisor until after 5. No work done all day Tuesday. There was no follow up. No notes from technician as to what was done. Not the same since change of ownership. I had been fully satisfied for the last 6 1/2 years. Not so much now. More

Changed from Ford Explorer to Santa Fe Great experience, focused on my comfort while waiting. Drove to my house to get additional signatures versus making me come back. Best hospitality I w Great experience, focused on my comfort while waiting. Drove to my house to get additional signatures versus making me come back. Best hospitality I was every offered 35 years of new car buying More

Great experience My experience was really great! My sales associate, Bryan, was tentative and prompt. He answered all questions without being pushy. He respected my wi My experience was really great! My sales associate, Bryan, was tentative and prompt. He answered all questions without being pushy. He respected my wishes that I was there for one car in particular and they were great in getting me financed. I appreciate the hard work they do. More