
Brandon Tomes Subaru
McKinney, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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We have always been a Lexus family. When we decided to move to Idaho where our young grandchildren were, we knew we wanted a car for me that would be SAFE and comfortable to drive. So w When we decided to move to Idaho where our young grandchildren were, we knew we wanted a car for me that would be SAFE and comfortable to drive. So we decided to visit Brandon Tomes Subaru to check out Subarus. We were greeted with a smile by Jacob Plumlee. He asked the right questions that lead us to the Outback Touring. After Jacob and Jeff Sapp (who did a great job) found the right one for me, (cause I’m pretty picky), we were on our way. Recovering from knee surgery, I was exhausted so Jacob and Jeff made the executive decision to have Jacob come to our home for me to sign the paperwork. That is customer service you just don’t see anymore. Jacob has followed up, Jeff has followed up so NOW, I have a beautiful new car that I can feel SAFE and can’t wait to get to Idaho to have our oldest grandson 10 to teach me all the bells and whistles! Thank you, Jacob, Jeff and Brandon Tomes Subaru. The door will open in 24 ( my new mantra) Sincerely, Jackie K More
Best in town. From start to finish everything has been smooth. Ozzy is the best. From start to finish everything has been smooth. Ozzy is the best. More
Great experience and great people! Norris was very responsive and QB got the paperwork done incredibly fast. Norris was very responsive and QB got the paperwork done incredibly fast. More
This a the best place to do business with very transperant and to the Point Mr Roger Vneegas has knowlage and very profesional I will recomend him always transperant and to the Point Mr Roger Vneegas has knowlage and very profesional I will recomend him always More
Roger and his team were awesome! It was an easy experience for purchasing a car. Roger is knowledgeable and hands on about Subaru. He answered all my questions and introduced me to m It was an easy experience for purchasing a car. Roger is knowledgeable and hands on about Subaru. He answered all my questions and introduced me to my first Subaru. Roger went out of his way to collect documents required for this purchase. Roger and his team were helpful and assisted me every step of the way! Delivered my car to the house. I am loving my Subaru and know it was a perfect fit for me with the help of expectational customer service from Roger and his team. Thank you, Roger Venegas and team! More
Eric Williams is a master of his craft. He always has the customer in mind and his actions show it. You want Eric Williams in your corner. He always has the customer in mind and his actions show it. You want Eric Williams in your corner. More
This Dealership was fully stocked and the staff was super helpful and pleasant to work with. helpful and pleasant to work with. More
Overall a good experience. Only real issue we had was a misunderstanding of the Subaru Military Discount program by Jose. We were told thank you for your service, but that the Only real issue we had was a misunderstanding of the Subaru Military Discount program by Jose. We were told thank you for your service, but that the discount could not be applied due to the dealership losing money if anymore was "taken off". We explained that they would not lose money because it was a manufacturer discount, but were still told no. We walked and were subsequently stopped by Yumna and told that a misunderstanding had occurred and that the discount would be honored. We went back in and had a "chat" with Jose and another manager about the importance of understanding dealer programs vs manufacturer programs and an apology was issued on behalf of the dealership. There was some swag offered as a result which I politely declined to accept and instead asked that they not do that again to an active duty person or veteran, to which they said it would not happen again. Simple misunderstanding that was quickly rectified. Besides that hiccup, there were no other substantial areas of concern. More
For a car buying experience, this was the best experience one could ask for. Everyone was extremely friendly and knowledgeable. one could ask for. Everyone was extremely friendly and knowledgeable. More
Clean, pleasant and friendly environment. Was very busy but continually maintained a professional manner throughout our purchase engagement. Hope our future relationship remains a positive Was very busy but continually maintained a professional manner throughout our purchase engagement. Hope our future relationship remains a positive, trusting experience. More