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Brandon Tomes Subaru

McKinney, TX

4.8
1,508 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
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4660 State Highway 121

McKinney, TX

75071

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Showing 1,508 reviews

July 02, 2023

Prompt, attentive, friendly, and professional. Determined to help you find what you’re looking for in a car More

by prisca.rom16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Reid
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2023 -

Brandon Tomes Subaru responded

prisca, thank you for sharing 4-stars! We're glad to hear our team is prompt, friendly, attentive and professional! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

July 01, 2023

Cornelius was the dealer who helped me. He’s really friendly, nice and helpful! Would recommend! More

by rae.x118
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cornelius william
Jul 02, 2023 -

Brandon Tomes Subaru responded

rae.x118, thank you for sharing 5-stars! We're happy to hear Cornelius is helpful, friendly and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

June 30, 2023

Great customer service very knowledgeable of the products. The financial team was quick and efficient easiest carbide experience I’ve had. More

by LOWET72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gonzalez, Jose Ayala
Jun 30, 2023 -

Brandon Tomes Subaru responded

LOWET72, thank you for sharing 5-stars! We're happy to hear our team provided great customer service! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

On time, quick friendly service! Making appt was easy. Even honored a coupon after service was completed. More

by STEPHANIESIMPSON707
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Denise Watson
Jun 30, 2023 -

Brandon Tomes Subaru responded

STEPHANIESIMPSON707, thank you for noting a timely experience with friendly service. We appreciate your endorsement of working with Denise! Let us know when we may serve you additionally. Thanks again!

June 30, 2023

Helpful, expeditious, expert and courteous. Lobby is comfortable. Great place to service my Forester. Thank you. Pleasure to work with Russel More

by JANDDLUND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Brandon Tomes Subaru responded

JANDDLUND, thank you for sharing praise regarding our helpful, expeditious experts! We appreciate your endorsement of Russell in particular and look forward to serving you additionally when the time comes. Thanks again!

June 30, 2023

I really can't wait to buy another car so I don't have to use this service center anymore. More

by COURTJORDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Daniells
Jun 30, 2023 -

Brandon Tomes Subaru responded

COURTJORDAN, we're sorry to hear you've had less than pleasant experiences with us in service and our Service Director, Edmond Elder would like to learn more regarding what's been going on? You may reach Edmond directly at eelder@brandontomessubaru.com or 214-544-5156. Edmond has read your note and standing by to have a conversation. Talk soon. Best wishes!

June 30, 2023

The care and attention that is received at Brandon Tomes Subaru begins at the time you call for an appointment to bringing the car to the dealership and working with a service tech to the have an evaluation More

by LOCKETOFDREAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Coto
Jun 30, 2023 -

Brandon Tomes Subaru responded

LOCKETOFDREAMS, thank you for sharing 5-stars! We're happy to hear our team is caring and attentive! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

June 30, 2023

Wonderful experience. Got me in and out quickly. It was a walk-in experience because my tire had shredded on the highway, and I needed a new one. I didn't want to drive 2 More

by BMCKEE70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hannah Borstmayer
Jul 01, 2023 -

Brandon Tomes Subaru responded

BMCKEE70, thank you for taking time to share 5-stars and note a wonderful experience with Hannah and Jacob. We appreciate your mention of a timely visit and we look forward to serving you additionally next time. Thanks again!

June 30, 2023

The service took too long. Waited for over 3 1/2 hours. I was only informed of the progress twice and was not informed about how long it would take before the service started. More

by wtw57
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Agramont
Jul 01, 2023 -

Brandon Tomes Subaru responded

wtw57, we apologize for the lacking experience. We appreciate your mention of your visit taking longer than anticipated and want you to know we are passing your feedback along to our leadership. If you would like to discuss your visit additionally, our Service Director, Edmond Elder can be reached directly at eelder@brandontomessubaru.com or 214-544-5156. We look forward to providing you more timely service on future visits. Take care!

June 30, 2023

Bailey was great and for sure is 5 stars. Patrick (finance), I believe that is his name, leaves a lot to be desired. He first contact with me I took as arrogant and annoyed that I was trying More

by donaldchadwright
Recommend Dealer
Yes
Employees Worked With
Bailey from sales. , Patrick Varrassi, Clay Phillips
Jul 01, 2023 -

Brandon Tomes Subaru responded

donaldchadwright, thank you for sharing that Bailey was great to work with and the experience in finance left more to be desired. We appreciate your candid feedback and will be passing it along to our leadership. Thank you for your business and congrats on the new car! Enjoy the drive and let us know when it comes time for service! Thanks again!

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