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Brandon Tomes Subaru

McKinney, TX

4.8
1,507 Reviews
Our highly trained sales staff has earned a credible reputation with their years of service and commitment. Our goal is to make sure that each of our customers receive the quality service that we have built our name on. We offer an extensive inventory available at competitive prices. However, our support does not end after the sale has taken place. We take pride in keeping cars in the same condition in which they rolled off our showroom floor. Don't take our word for it; we let our sales, service and parts departments speak for themselves. Are You Curious About Brandon Tomes Subaru? Here's more About the Experience We Offer our McKinney, Dallas, Fort Worth, Sherman and Allen, TX, Drivers Here at Brandon Tomes Subaru, we're committed to providing our McKinney, Dallas, Fort Worth, Sherman, Frisco, and Allen, TX, drivers with the ultimate dealership experience. From a comprehensive selection of new Subaru models and budget-friendly used cars to car loans and Subaru leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom. Whether you're in the market for a new or pre-owned vehicle, or you simply need the assistance of our car service and maintenance team for the one you already enjoy driving, our team will provide you with high-quality customer service that you deserve. From the moment you walk into our showroom to the moment you walk out the doors, the Brandon Tomes Subaru team will provide you with the continued service you need to enjoy every mile. Are you interested in learning more about our offerings or rich-history? Consider joining us at 1100 S Central Expy McKinney, TX, where we're a just a quick drive away from Dallas, Fort Worth, Sherman and Allen, TX. We truly look forward to assisting you today and in the future with all of your automotive needs!
Contact Dealership

4660 State Highway 121

McKinney, TX

75071

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Showing 1,507 reviews

June 04, 2023

Awful experience. Keisha Broom called numerous times after a web inquiry I sent. Gave her all the info she asked for my trade in, ran my credit and never got back to More

by Brant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keisha Broom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2023 -

Brandon Tomes Subaru responded

Brant, we are terribly sorry that Keisha did not follow up on in a timely manner. In full transparency, she had a family emergency and we dropped the ball on having a protocol in place to cover her conversation with you while she was away. Our General Sales Manager, Zack Alia is going to follow up with you first thing Monday morning and wanted his direct contact information left behind incase you need to get in touch with him at any point. You may reach Zack at zalia@tomesautogroup.com or 214-544-5038. Zack looks forward to speaking with you tomorrow and work to provide you a vastly improved experience. We sure apologize for the communication blunder. Talk soon. Best wishes.

June 01, 2023

Saw that the vehicle I wanted purchase had an open recall. Was told by the salesman and the sales manager that they fixed. A week after purchase I found out they didn’t fix if. It was with the transmi More

by ptthompson2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bailey Reid
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Sapp
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2023 -

Brandon Tomes Subaru responded

ptthompson2, we apologize that you have some issues popping up on the pre-owned vehicle you purchased from us. We passed your feedback to our leadership and our General Sales Manager, Zack Alia noted that our team has been reaching out by phone trying to connect with out success of connecting with you. As such, Zack wanted his direct contact information left behind so that you may reach him at your convenience. Zack's contact is zalia@tomesautogroup.com or 214-544-5038. Zack is anticipating your contact. Talk soon. Best wishes!

May 31, 2023

All of the people I met were quality people with the customer in mind. The purchase process went very smoothly. More

by 51bobc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Sapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Lilly
May 31, 2023 -

Brandon Tomes Subaru responded

51bobc, thank you for sharing 5-stars! We're happy to hear our team provided a smooth purchasing process! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

May 31, 2023

Everyone we worked with was kind and courteous and helped us to find the car we wanted. It was a very positive experience and we are very happy with our new Subaru. More

by EVEBRUMETT
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Tomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gandara
Jun 01, 2023 -

Brandon Tomes Subaru responded

EVEBRUMETT, thank you for sharing 5-stars! We're glad to hear our team is kind and courteous! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

May 31, 2023

They are so nice at Brandon Tomes Subaru. So many people asked if we wanted water and snacks while we bought a used car for my grand daughter. This is the second car I’ve bought from them a More

by lisa.donlan62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Gandara
May 31, 2023 -

Brandon Tomes Subaru responded

lisa, thank you for sharing 5-stars! We're glad to hear our team is nice and provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 31, 2023

Great seller, He has an incredible amount of knowledge about Subaru. If I could find the color car I wanted, I would work with it. More

by kivo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozzy Sungec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2023 -

Brandon Tomes Subaru responded

kivo, thank you for sharing 5-stars! We're glad to hear our team is knowledgeable! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 31, 2023

From the moment you arrive, every staff member is dedicated to assisting you. I connected with Yumna mid-morning, met her after lunch, and drove home in my new Solterra before dinner. Thank you, Yumn More

by C.A. Simpson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quenton Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yumna Tasneem, Jose Ayala, Eniqueo "Nico" Reese
May 31, 2023 -

Brandon Tomes Subaru responded

C.A. Simpson, thank you for sharing praise and 5-star feedback! We love hearing that Yumna was able to provide you an excellent experience while shopping for your Solterra! We appreciate your endorsement of the experience and we look forward to serving you additionally when the time comes. Thanks again!

May 30, 2023

Friendly staff. Very eager to see I was happy with my purchase. Happy to recommend in the future. More

by GREG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David in Finance , Chris Gandara
May 30, 2023 -

Brandon Tomes Subaru responded

GREG, thank you for sharing 5-stars! We're glad to hear our team is friendly and earned your recommendation! We appreciate your endorsement and look forward to serving you additionally in the future. Best wishes!

May 30, 2023

This is my 2nd Subaru from Nick and he was nothing but professional, courteous and efficient! I am pleased with my experience here! More

by AMBER1859
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Loya
May 30, 2023 -

Brandon Tomes Subaru responded

AMBER1859, thank you for sharing 5-stars! We're pleased to hear Nick is professional, courteous and efficient! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

May 30, 2023

Brock was very prompt and was able to get a deal done within short time frame we had on Memorial Day. More

by dstarr72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Degraffenreid, Patrick Varrassi
May 30, 2023 -

Brandon Tomes Subaru responded

dstarr72, thank you for sharing 5-stars! We're happy to hear Brock is prompt and got the deal done! We appreciate your endorsement and look forward to serving you additionally in the future. Take care!

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