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Brandon Tomes Subaru - Service Center

McKinney, TX

4.5
380 Reviews

380 Reviews of Brandon Tomes Subaru - Service Center

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April 01, 2023

The service staff was helpful and informative. The lounge was comfortable and well supplied. My vehicle was ready when promised. Great experience. Thank you More

by DFKDTW
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
Report | Print
Apr 02, 2023 -

Brandon Tomes Subaru responded

DFKDTW, thank you for your 5-stars! We're glad to hear our team is helpful and informative! We look forward to serving you additionally in the future. Best wishes!

April 01, 2023

Great customer service and the repairs were done in a very timely manner! We always have a good experience at the dealership! More

by GLENNDONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
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Apr 02, 2023 -

Brandon Tomes Subaru responded

GLENNDONNIE, thank you for your 5-stars! We're pleased to hear our team provides great customer service! We look forward to serving you additionally in the future. Best wishes!

March 31, 2023

Identified the issues and fixed them on time and for the amount they estimated. Good service! More

by JPOULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Daniells
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Mar 31, 2023 -

Brandon Tomes Subaru responded

JPOULTER, thank you for your 5-stars! We're glad to hear our team identified and fixed your vehicles issues on time and on budget! We look forward to serving you additionally in the future. Take care!

March 31, 2023

Good place to go for car repairs. Diagnostics took a long time.... almost three days. Advisor was very helpful. More

by SIRUR.REDDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
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Mar 31, 2023 -

Brandon Tomes Subaru responded

SIRUR, thank you for your 4-stars! We're pleased to hear your advisor was very helpful! We look forward to serving you additionally in the future. Best wishes!

March 31, 2023

Everyone I met was courteous and helpful. I was greeted and helped as soon as I entered the service area. I was given an accurate estimate on how long it would take; and the waiting area prov More

by GLFORTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Mar 31, 2023 -

Brandon Tomes Subaru responded

GLFORTIER, thank you for your 5-stars! We're happy to hear our team is courteous and helpful! We look forward to serving you additionally in the future. Best wishes!

March 29, 2023

Kyle was great to work with buying our new car. No pressure, friendly and knowledgeable. Will visit here again in a few years when we'll be in the market for a new car. More

by blewis66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana Guzman, Kyle Barclay
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Mar 29, 2023 -

Brandon Tomes Subaru responded

blewis66, thank you for your 5-stars! We're pleased to hear Kyle was great to work with, friendly and knowledgeable! We look forward to serving you additionally in the future. Thanks again!

March 29, 2023

Fantastic service from the BTSubaru team. They never miss an opportunity to impress. Highly recommend! More

by walston_kj
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaylah Casasola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the girls in the service room as well as those hospitable souls up , Ben McCabe, Patrick Varrassi
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Mar 30, 2023 -

Brandon Tomes Subaru responded

walston_kj, thank you for your 5-stars! We're happy to hear our team provides fantastic service! We look forward to serving you additionally in the future. Best wishes!

March 29, 2023

Great people, great customer service. We will always go back to Brandon Tomes Subaru. Thanks! More

by SIGNVIEIRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ana Guzman, Eniqueo "Nico" Reese
Report | Print
Mar 29, 2023 -

Brandon Tomes Subaru responded

SIGNVIEIRA, thank you for your 5-stars! We're pleased to hear our team provides great customer service! We look forward to serving you additionally in the future. Best wishes!

March 29, 2023

I have always brought my Outback to you for service . .Great personal and work...at a fair price. More

by DFJCLARKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben McCabe
Report | Print
Mar 29, 2023 -

Brandon Tomes Subaru responded

DFJCLARKE, thank you for your 5-stars! We're pleased to hear our team provides great service! We look forward to serving you additionally in the future. Take care!

March 27, 2023

Ss always, Tomes takes good care of us. Car was serviced as promptly as could be expected for a very busy Saturday. More

by 123GREGLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McCabe
Report | Print
Mar 27, 2023 -

Brandon Tomes Subaru responded

123GREGLEE, thank you for your 5-stars! We're glad to hear our team always takes great care of you! We look forward to serving you additionally in the future. Best wishes!

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