Brandon Tomes Subaru - Service Center
McKinney, TX
377 Reviews of Brandon Tomes Subaru - Service Center
The radio is working now as it should. They did a great job of repairing it. They did a great job of repairing it. More
Russel is great because I can trust him and always helpful. Very Friendly and personable helpful. Very Friendly and personable More
I made an appointment for 9:00 a few days prior to my service date. On the day of service, I called ahead to notify I’d be about 10 minutes late. Upon arrival, I waited 25+ minutes to be acknowledged. On service date. On the day of service, I called ahead to notify I’d be about 10 minutes late. Upon arrival, I waited 25+ minutes to be acknowledged. One vehicle pulled up behind my car and was helped before me and one vehicle pulled up behind me diagonally was also addressed before me. I did not receive help/acknowledgement until I walked into the service department to state I had a 9:00 appointment. The service is not usually like this. I believe it was an off day for the team, but it was frustrating to experience. More
Thorough, courteous, professional. I purchased a vehicle from out of state. Sales process was smooth. The salesman and finance department were a pleasure to work with. I purchased a vehicle from out of state. Sales process was smooth. The salesman and finance department were a pleasure to work with. More
Service is Very good just waiting for change oil about two hours . Thanks, I hope next time will be better. two hours . Thanks, I hope next time will be better. More
BTS dealership is the most welcoming and professional top notch dealership we have had the pleasure to purchase and service our more than dozen Subarus and others makes over the years. top notch dealership we have had the pleasure to purchase and service our more than dozen Subarus and others makes over the years. More
The service we have received from the folks there on every visit has been wonderful. Friendly, and patient with my kids learning to bring in their cars for service, etc. I would highly recommend service every visit has been wonderful. Friendly, and patient with my kids learning to bring in their cars for service, etc. I would highly recommend service at this dealership. More
I cisit there for scheduled oil change. It was so nice. Fast and kind. I didn't expect change an air filter or a cabin filter but it was included. I was so happy. It was so nice. Fast and kind. I didn't expect change an air filter or a cabin filter but it was included. I was so happy. More