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Brandon Tomes Volkswagen of McKinney

McKinney, TX

4.7
1,344 Reviews

3600 S Central Expy

McKinney, TX

75070

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1,344 Reviews of Brandon Tomes Volkswagen of McKinney

February 11, 2024

Couldn’t be more happy with the buying process. Sent Saud the deal I wanted; within 20 minutes we had it hammered out and drive to dealership to sign. Carlos (B.) also got us in and out of financin More

by jvfloyd20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides, Saud Fuad
Feb 11, 2024 -

Brandon Tomes Volkswagen of McKinney responded

jvfloyd20, thank you for sharing 5-stars! We're happy to hear Saud and Carlos provided a great buying process! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 11, 2024

The two gentlemen that helped me find my car were great! I didn’t feel pushed, they even advised me on what I needed to do to stay in my budget. It was when I got to the finance department that I started to More

by adc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Benavides
Feb 12, 2024 -

Brandon Tomes Volkswagen of McKinney responded

ADC, thank you for sharing constructive praise regarding your shopping experience with us in sales. We're pleased to hear that our team did their best to unload your old car and get in a new one. We appreciate your feedback regarding the finance process too and want you to know we're passing that note along. Please don't hesitate to reach out to us if we may provide greater assistance. Enjoy the new car! Take care!

February 10, 2024

Chase and Bobby did a wonderful job helping us! We love our new car so much. More

by Martha Lamon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Bobby Heck, Tj Ashraf
Feb 11, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Martha, thank you for sharing 5-stars! We're glad to hear Chase and Bobby provided a great experience! We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 10, 2024

Service was promptly done, and very happy with the detailing of the car. Great job More

by arcpra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Windham, Taylor Munden, Carlos Benavides, Josh Johnson
Feb 11, 2024 -

Brandon Tomes Volkswagen of McKinney responded

arcpra, thank you for sharing 5-stars! We're glad to hear service was prompt. We appreciate your endorsement and look forward to serving you additionally in the future. Thanks again!

February 08, 2024

Lack of communication. Will try to talk you into a purchase you don’t want. They lied on my paperwork to the bank after I provided all of my documentation. The bank denied More

by ashleywomack88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chase Windham, Carlos Benavides
Feb 09, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Ashley Womack, we are as sad that this deal ended this way as you are and we wish there was more we could have done to save the deal for you. Unfortunately, there were circumstances outside of our control that required us to reverse this transaction. We’ve done everything we can to keep you in the new car. If things change in the future, please don’t hesitate to get back with us and see if we can get you driving again. You may always reach Taylor directly at tmunden@tomesautogroup.com or ‭(972) 632-2070‬. Thanks for the opportunity to try and earn your business. Have a blessed one. Take care!

February 08, 2024

The best car buying experience I’ve ever had. Nate was great. No haggling and a fair price. More

by leeblakemeyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate
Feb 08, 2024 -

Brandon Tomes Volkswagen of McKinney responded

leeblakemeyer, thank you for sharing 5-stars! We're glad to hear Nate is great! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 06, 2024

Really good experience buying a car here. I had a few small cosmetic issues with the car post purchase, and the manager personally called me to take of them. Very accommodating, would recomme More

by dickiejess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leo Ayala
Feb 06, 2024 -

Brandon Tomes Volkswagen of McKinney responded

dickiejess, thank you for shopping with us and taking the time to note your experience after the sale. We're pleased to hear that our leadership reached out to resolve the cosmetic issues and got you taken care of. If anything pops up, don't hesitate to reach out. We appreciate your business and look forward to serving you additionally. Take care!

February 06, 2024

Haley provided the best sales experience we’ve ever had! She made sure our family got the car our family wanted and needed. More

by KC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Haley Studer
Feb 06, 2024 -

Brandon Tomes Volkswagen of McKinney responded

KC, thank you for sharing 5-stars! We're glad to hear Haley provided the best sales experience you've ever had! We appreciate your endorsement and look forward to serving you additionally in the future! Thanks again!

February 05, 2024

Excellent service and follow-through, both in the Sales department and in the Service department. More

by JONATHANKAM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj Ashraf, Haley Studer
Feb 06, 2024 -

Brandon Tomes Volkswagen of McKinney responded

JONATHANKAM, thank you for sharing kind words and noting excellent service and follow-through in sales and service! We appreciate your endorsement and look forward to your future visits. See you next time. Thanks again!

February 05, 2024

me and my dad have been looking at taos for my first car and stopped at vw last min before going to kia and met with hailey, 10/10 she was so sweet and went above and beyond for us More

by Madhakhan12
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Haley Studer
Feb 06, 2024 -

Brandon Tomes Volkswagen of McKinney responded

Madhakhan12, thank you for sharing kind words and noting Haley was excellent to work with! We appreciate your endorsement and look forward to your future visits. Enjoy the new ride. See you next time. Thanks again!

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