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Branhaven Jeep Chrysler Dodge Ram
Branford, CT
1,612 Reviews
Branhaven has been servicing the Connecticut shoreline since 1970 and we pride ourselves in continuing the same tradition started over 40 years ago; The best cars and trucks at great prices from honest people. Branhaven is the first 5 Star dealership in Connecticut and has rewarded its customers with the ultimate sales and service experience for over four decades. Our philosophy of taking care of the customer, no matter what the cost, trickles down through each and every member of our staff. Our sales and service satisfaction index is one of the highest in the northeast. Our commitment to obtain perfection will eclipse any reason for you to visit any other dealer.
I would like to personally invite you to see what all the fuss is about. I assure you that you will not be dissappointed.
Robert Lavallee
Dealer President
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,612 reviews
December 27, 2016
Good car buying experience Overall I had a good experience purchasing my new jeep Cherokee from Branhaven. Everyone was friendly and provided good information about the features Overall I had a good experience purchasing my new jeep Cherokee from Branhaven. Everyone was friendly and provided good information about the features of the cars I looked at. The sales process was decent and though it took some negotiating, I felt comfortable with the price. The only complaint I would say was waiting time, it seemed like things were a little unorganized when I came to pick up my vehicle and the day I came in to look at a car I was interested in I almost walked out because the line was so long with a customer loyalty special. Overall I am happy with the service I received and the friendly staff, I would recommend Branhaven to friends and family. More
by Greatwhite
Employees Worked With
Nathan Upadhyaya, Michael Polvere
December 24, 2016
Outstanding What a satisfactory experience. Jennifer replied to my inquiry promptly and immediately set me up with a sales representative. My sales person (Mike) What a satisfactory experience. Jennifer replied to my inquiry promptly and immediately set me up with a sales representative. My sales person (Mike) listened to exactly what I was looking for in a vehicle and delivered that vehicle. He was extremely knowledgeable about all aspects of the models I looked at and made my decision much easier, and without any pressure. Nathan made the financing process ;which is never pleasent, painless. More
by Husky1
Employees Worked With
Jennifer Best, Nathan Upadhyaya, Michael Polvere
December 22, 2016
Great Experience with Bryce! Great experience buying my 2017 Grand Cherokee here. Very easy to deal with. Bryce was very informative, friendly, and accommodating throughout the wh Great experience buying my 2017 Grand Cherokee here. Very easy to deal with. Bryce was very informative, friendly, and accommodating throughout the whole process. Would recommend! More
by mikeg
Employees Worked With
Bryce Finlayson
December 19, 2016
Hoped for a '16, left with a '17! I appreciated Bryce's non-pressure approach! She asked my preferences and was able to find the vehicle with all of the amenities I was looking for an I appreciated Bryce's non-pressure approach! She asked my preferences and was able to find the vehicle with all of the amenities I was looking for and then some! Both Bryce and Carlos made my car-buying experience a pleasant, successful one! More
by Jeep#3Owner
Employees Worked With
Carlos, Bryce Finlayson
December 18, 2016
Awesome! Bryce was amazing!!! She contacted me the same day I showed interest and called me back within the next few days with an amazing price on my 2017 Gran Bryce was amazing!!! She contacted me the same day I showed interest and called me back within the next few days with an amazing price on my 2017 Grand Cherokee! I couldn't be more happy with my experience with Bryce and will be definitely sending friends and family her way if need be!! Thanks again Bryce! 😁 More
by amyjo25
Employees Worked With
Bryce Finlayson
December 13, 2016
Bad management/ownership I first bought a Jeep Wrangler, brand new 2012, from Ryan Larson, which was a great car. Never a problem. I traded that in after a year due to gas an I first bought a Jeep Wrangler, brand new 2012, from Ryan Larson, which was a great car. Never a problem. I traded that in after a year due to gas and my 2 hour commute for a brand new 2013 Dodge Dart from Ryan Hall. The day I test drove the car it was actually dead in the lot. Should've taken that sign and yielded before purchasing this junk. After a few months in the vehicle problems began. Within 2000 miles the engine would run completely out of oil, no sensors would alarm, and next thing I know I'm stuck on the side of the road. This problem has persisted over the last three years along with a transmission that clearly grinds, rattling noises from the engine compartment, not being able to get the car into gear, any many other things. I was encouraged to bring the vehicle in to be monitored by supposedly marking the dip stick and returning within 500-1000 miles to check it out. Twice, and two different dodge dealerships later, including branhaven, I was told they either forgot or no odd consumption was apparent. Over a dozen service records later and all say "meets Chrysler specifications". I continue to break down for the same reason though three years later. Advice, " keep oil in your car and monitor it yourself" (branhaven service department). That's exactly why I bought a brand new car; so I can monitor the oil consumption every 500 miles. The service department has been nice, but at what point do the sales staff and owners step in to say this is clearly not the product or reputation we want our customers to remember? It got to the point that the service manager from another dodge dealership gave me the number directly to corporate dodge because he was out of advice for me. I have called and left voicemails for the sales managers and Robert Lavallee. I have never heard back from anyone. If only the management was as responsive as the sales staff. Eager to sell you a car, but after that, best of luck. I clearly have a lemon and with the millions this dealership makes I would've imagined they would get me out of this car and back into something hassle free. I was wrong. I will never buy another car from this dealership again. I truly recommend that you do the same. If you end up with a bad car you're truly out of luck and tons of time will be spent banging your head against the wall. More
by zboston83
December 13, 2016
Fair and honest people! Bryce was wonderful! The overall experience was great. No pressure, fair trade in values! I learned that the no haggle dealers may have a set price, b Bryce was wonderful! The overall experience was great. No pressure, fair trade in values! I learned that the no haggle dealers may have a set price, but nail you on the trade in value! We drove past our local dealer to come there and get a great deal! We saved a lot! The only thing I think needs improving is the price of their merchandise. It needs to be competitive and it's not. But overall if you want a great product at a reasonable price sold by great people, go to Branhaven! More
by William T Zanin
Employees Worked With
Nathan Upadhyaya, Bryce Finlayson
December 01, 2016
Review Bryce was so helping when it came to picking out my truck . She took time and effort to help me figure out what type of truck I wanted and she also wa Bryce was so helping when it came to picking out my truck . She took time and effort to help me figure out what type of truck I wanted and she also was so kind to my kids . Thank you so much Bryce More
by Rogelio Teniza
Employees Worked With
Bryce Finlayson
December 01, 2016
Bryce! Very helpful!!! I was looking for a new lease on a Ram 1500 and did not want to pay an outrageous monthly payment! Bryce worked with me continually and everytime I ra I was looking for a new lease on a Ram 1500 and did not want to pay an outrageous monthly payment! Bryce worked with me continually and everytime I ran into a snag or a problem she was right there to correct it and ultimately get me where I needed to be! She went above and beyond! I recommend her over everyone there for sales! More
by E
Employees Worked With
Bryce Finlayson
November 21, 2016
Bryce was amazing! She helped me out with all my needs and was awesome to work with. Kept in touch and made the process that much easier! was amazing! She helped me out with all my needs and was awesome to work with. Kept in touch and made the process that much easier! More
by gt3
Employees Worked With
Bryce Finlayson
