Brannon Honda

No such thing as Express Service @ Brannon I bought my car from this dealership in 2013 and have been going there for service ever since. Sadly the quality of service has taken a nose dive. Thi I bought my car from this dealership in 2013 and have been going there for service ever since. Sadly the quality of service has taken a nose dive. This is the 2nd time that I went for an "Express" Oil change and there was nothing express about it. Several months ago it took them 1 hr 20 mins total. This time it took 2 hrs total. What bothers me the most is that this time they put my emergency lights on (I guess to indicate that my car needed to be serviced) and then let them flash for over an hour. Needless to say my battery died and then they had to jump my car! The only reason I know this happened was because I was outside keeping an eye on my car. The tech told me this happens all the time and that it doesn't harm the battery. (Makes me wonder if they just wore it down so they could try to sell me a new one.) I asked if they ever tell any of their customers that they had to jump their car because of this and he said "No, not usually". Once my car was finished it sat there for 20 more minutes before they wrote it up and let me check out. If you really feel a need to go to this dealership, try staying outside and keep an eye on your car. Bring lots of things to do because you'll be there for quite a while. There's no such thing as "express" service here. They have probably ruined my battery and apparently they couldn't care less. They've lost me as a customer. Hopefully I've saved you a trip. More

Great Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go Had a great experience. We would buy again. Every one was super friendly and helpful to my husband and I. We have been telling every one we know to go to patrick. I love my new honda great. Car for short people like me. More

Great service And experience Great buying experience. Will shop Brannon Honda again. Buying experience was what I anticipated and was not disappointed. Patrick was friendly and ex Great buying experience. Will shop Brannon Honda again. Buying experience was what I anticipated and was not disappointed. Patrick was friendly and explained the process as went along. More

Patrick was very helpful in helping my wife and I. Diane and I have had a very good experience with Brannon Honda in the past and we were very happy with Patrick and all the staff who helper us find th Diane and I have had a very good experience with Brannon Honda in the past and we were very happy with Patrick and all the staff who helper us find the CRV to meet our needs. More

My experience was awesome This dealership I will recmmend to anyone. The workers was amazing. My first experience buying my brand new car was a piece of cake. Thank you This dealership I will recmmend to anyone. The workers was amazing. My first experience buying my brand new car was a piece of cake. Thank you More

Love Brannon HondaI I have bought cars before at Brannon Honda and have also been pleased . I have also been pleased with the service department over the years. I went i I have bought cars before at Brannon Honda and have also been pleased . I have also been pleased with the service department over the years. I went into Brannon knowing pretty much which model and color I wanted and after a couple of hours I left with the car I wanted. All personnel that I came in contact with were professional and pleasant and very accommodating, particularly Patrick Rincher, the car sales agent I spent the most time with. More

new car purchase The personnel was friendly and, professional.Sales rep Ms. Gloria Lee was extremely helpful. She was very knowledgeable and patient explaining all the The personnel was friendly and, professional.Sales rep Ms. Gloria Lee was extremely helpful. She was very knowledgeable and patient explaining all the features.I would recommend Brannon More

Used car purchase Purchases a used SUV the sales rep was nice. But mechanical problems happen 14 days after purchase. I live out of town but still had to bring it back Purchases a used SUV the sales rep was nice. But mechanical problems happen 14 days after purchase. I live out of town but still had to bring it back to the dealership to be maintenance. As to which I was out of the vehicle for 22 days but placed in a "standard size courtesy vehicle." No reimbursement or anything! The sales manager was very rude when I addressed my concerns to him of the inconvenience to me. But, I will say the guy "Jake" in service/repairs was very nice and apologetic! More

New car purchase My salesman was Charlie. He was extremely helpful and got us the car that fit our lifestyle perfectly. I would highly recommend Brannon Honda. Jamie My salesman was Charlie. He was extremely helpful and got us the car that fit our lifestyle perfectly. I would highly recommend Brannon Honda. Jamie More

Great service & personnel My salesman was Reginald. He was so courteous and easy to work with. Very knowledgeable about the car I was interested about. Very helpful. I would re My salesman was Reginald. He was so courteous and easy to work with. Very knowledgeable about the car I was interested about. Very helpful. I would recommend Brannon Hinda to my friends & family More