Brannon Honda

Bought a bed extender for my Ridgeline. Parts were shipped loose and came dented and scratched up. No directions provided in box. Dealer emailed directions and offered to replace part. Problem is that shipped loose and came dented and scratched up. No directions provided in box. Dealer emailed directions and offered to replace part. Problem is that without any packing material around the parts they will simply end up damaged again. Bolts to secure latches stripped with ease so buy your own bolts to secure. After I put it together the straps for snapping it down were both 1-1/2” too short and were worthless. I don’t know about selling cars, but as a parts dealer I’d recommend going somewhere else to get what you need. More

Reason for my visit was to purchase a new pickup truck. Everyone was courteous and nice and I enjoyed the visit very much as I purchase a truck. Salesperson was knowledgeable and I enjoy the sales. Everyone was courteous and nice and I enjoyed the visit very much as I purchase a truck. Salesperson was knowledgeable and I enjoy the sales. More

I will never shop anywhere else! Amazing service! Kevin Malone, Brian Moore and Perry Willie were all amazing! I've never felt so good about making a purchase . I've bought 2 Honda CRV'S from them! Malone, Brian Moore and Perry Willie were all amazing! I've never felt so good about making a purchase . I've bought 2 Honda CRV'S from them! More

Ginger Sims was amazing, she listened to what I wanted. And delivered!!! Great working with her, would recommend! Great atmosphere, friendly environment. Thanks everyone who help! And delivered!!! Great working with her, would recommend! Great atmosphere, friendly environment. Thanks everyone who help! More

Chris was our salesman. He kept me updated on what I was looking for . Mr Snow the manager was very easy to do business with ! looking for . Mr Snow the manager was very easy to do business with ! More

Got my new CR-V at a good price and had great service. There were no hidden fees and I loved working with William Moulin Miranda There were no hidden fees and I loved working with William Moulin Miranda More

Just purchased my third new Honda from Brannon Honda in the last fifteen years. They made the process easy, as usual, and I am again pleased with the result. the last fifteen years. They made the process easy, as usual, and I am again pleased with the result. More

I just wanted to say I was really close to buying a new car from Brannon. THANKS TO Manager Tawana Bennett after talking to Her for a few minutes I seen the REAL WAY THEY TREAT THERE CUSTOMERS. I Nearly Bo car from Brannon. THANKS TO Manager Tawana Bennett after talking to Her for a few minutes I seen the REAL WAY THEY TREAT THERE CUSTOMERS. I Nearly Bought a New Accord over the Internet from one of her sales people But Had a Question on the Pricing of the car and she sent me the phone# of Tawana Bennett Her Manager and said for me to call her that she would be glad to answer my questions. I did call and she WOULD NOT OR COULD NOT answer them and Became Very rude Mouthed To My SHOCK. I asked her would she go down on the Price any as her Sales Person Had Said she would and was Very Sharply Told Not One RED CENT. I Told The Manager Tawana Bennett To have a blessed Day and hung up the phone. Thank the Lord I called Her or I would NOT HAVE KNOWN HOW THIS DEALER SHIP REALLY IS. I would say BEWARE OF THIS DEALER SHIP and Look else where. We know that when we go to buy a car that They have been Trained to Screw use out of our money and if we do buy we have in some way been took to the cleaners But This Lady Made it Very Clear Early in Talking to her. They Don't ALWAYS WIN AND THEY LOST THIS SALE. More

Every time I bring the car into service, I'm told there is something wrong with it. This time it's the battery and air filter; yet the car is running perfectly. They appear to up charge on everything. N is something wrong with it. This time it's the battery and air filter; yet the car is running perfectly. They appear to up charge on everything. Not happy; miss my old dealership in New York More

$1800 for two shocks I took a CRV in for service to check a squeak inside at the back of the car. They told me it was the shocks and recommended I replace both. I knew t I took a CRV in for service to check a squeak inside at the back of the car. They told me it was the shocks and recommended I replace both. I knew this was not likely; not to mention two shocks.....over $1800. Seriously? You've got to be kidding. Do I look this dumb ?? I found the squeak myself. It was in the hatchback door. I had a local body shop find the source. They tightened and also lubricated the rubber stop the hatchback door sets against and charged me nothing. Brannon wanted over $1800 for two shocks I didn't need. To be fair, Brannon Honda has always done very well before this. Its might be worth noting they sent a request to have my car appraised when I brought it in (for trade-in obviously). I still will use them for servicing my car; but I will have a cautious eye when I go in because of this last incident. More