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Brattleboro Subaru

Brattleboro, VT

4.8
1,928 Reviews
Brattleboro Subaru proudly serves drivers in the greater Brattleboro area with high-quality Subaru vehicles. With all of the latest new Subaru models like the new Outback, WRX, Impreza, Crosstrek, Legacy, Forester, Ascent and the All Electric Solterra! We have something for every type of driver. We invite you to come visit us, we are conveniently located at 1234 Putney Road. If you're in the market for a used car in Brattleboro, you're also in luck. Check out our used inventory page and browse through these listings for yourself. Brattleboro Subaru is not only your local Subaru dealership, we also offer numerous other auto services and products to our valued Vermont and surrounding town customers. Everything from Subaru car repairs that are performed by our expert technicians to car loans and authentic Subaru auto parts. Brattleboro Subaru is your smart choice for all of your auto needs. Stop into our Brattleboro, Vermont dealership today to meet us in person, we are located near Keene NH, Claremont and Northampton.
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1234 Putney Rd

Brattleboro, VT

05301

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Showing 1,928 reviews

October 30, 2021

Always courteous. Easy to schedule appointments. Great service department. Loaner car is available for longer appointments. More

by CLGUSHEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

We’re so glad to hear you loved the experience and that our Service Team could accommodate you! Thank you for your review.

October 29, 2021

You folks do a good, fast, dependable and responsible job on my vehicles. If there is a problem you correct it immediately and with grace. thank you More

by JANDKANDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

Thank you for the kind words. We're delighted to hear that you had such a great experience interacting with our team. Please let us know if we can help you with anything further, and thanks again for taking time out of your day to leave us this kind review.

October 29, 2021

Timely, and kept me informed and had the car ready as stated. Very pleasant too. More

by spaulding23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Crosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2021 -

Brattleboro Subaru responded

We are so glad to hear you enjoyed your experience with our Service Department, thanks for leaving a review!

October 28, 2021

Excellent service with my recall episode recently. Staff is cordial, courteous, and efficient. I received a courtesy car to use until my vehicle was ready, and even though we expected a 3-hour service time More

by pepperpot43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Barkow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Brattleboro Subaru responded

We work hard to meet expectations like yours, and we’re happy to hear that the Service Department hit the mark for you. We’re so happy you loved your experience and can’t wait to have you back for your next service appointment. Until then, we’re here if you need anything.

October 28, 2021

We tried to purchase a car and ended up speaking with Nizam (Niz) after speaking with our salesperson. After that conversation we decided not to purchase a vehicle from this dealership and would not rec More

by Jake
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nizam Mushaba
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2021 -

Brattleboro Subaru responded

Hello Jake, We have reached to you privately and have not heard back from you. Nizam has worked here for over 10 and is our highest rated employee with 134 reviews at a 4.9 out of 5 star rating. I'd like to think there was a misunderstanding here. I'd love to chat about what happened here as our dealership or Nizam would never want that perception. I've gone through our records and we've had no Jake that talked with Nizam and didn't buy a car? Please call or email at your convenience Luke Higley General Sales Manager 802-246-2952 or sm@brattleborosubaru.com

October 28, 2021

Friendly service. Finance department worked very hard to get us a monthly payment that fit our budget. More

by bks5565
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nizam Mushaba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wisell
Oct 29, 2021 -

Brattleboro Subaru responded

Thank you so much for your 5-star review! We are so happy to hear that you are enjoying your vehicle. We will share this with the store team to let them know to keep up the amazing work.

October 27, 2021

No pressure, they just listen and meet your needs as an individual. Very clean and ADA accessible. More

by lajameson1955
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom McFeeley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Brattleboro Subaru responded

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

October 27, 2021

They were very busy but always courteous and helpful. I also find their work to be thorough. More

by andrea40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Brattleboro Subaru responded

Andrea we are happy to hear that you enjoyed your experience with our Service Department. Thanks for the review!

October 26, 2021

The service department took the reins and solved my tire light bottom. Morgan had open conversations and was supportive with my work schedule and trips to Dartmouth Hospital. My plate was completed when I More

by fox123j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Dow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Levi
Oct 27, 2021 -

Brattleboro Subaru responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Brattleboro Subaru. We’re pleased that Morgan was as able to work with your schedule and get you back on the road! We look forward to serving you for many years to come!

Dec 03, 2021 -

fox123j responded

Quick work on figuring out the issue with the tire and fixed it right off. Morgan took the lead, and all was done quickly.

October 26, 2021

I would like to amend a previous review by saying that Shawn who oversees the service department called me to talk through my issues. I really appreciate that he called me, not because it was a negative r More

by robyn
Recommend Dealer
Yes
Employees Worked With
Shawn McMillan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Brattleboro Subaru responded

Robyn, we are so glad to hear that you and Shawn were able to discuss your recent visit and resolve the situation. Feedback like yours helps our business grow, learn and do better in the future. Thank you for your 5 Star review! We look forward to working with you in the future!

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